Digital Support Officer

3 weeks ago


Haywards Heath, United Kingdom Clarion Housing Group Full time

Salary: Norwich - £32,115 - £41,916 / Haywards Heath - £33,713 - £44,115 / Islington - £36,026 - £46,445 per annum

Location: Hybrid/Norwich or Haywards Heath and Islington

Hours: 36 per week

Contract Type: Norwich or Haywards Heath - Permanent and Islington - 12 Month Fixed Term Contract

Are you passionate about enhancing people’s lives by supporting their digital skills and enabling them to get online and stay connected?

Working as part of a team, you’ll play a vital role in delivering our national digital support program. Your responsibilities will include managing contracted digital support projects, contributing to the digital grants program, and providing digital skills training and access to digital devices and connectivity. Collaborating with colleagues across Clarion Futures and the Group, you’ll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion.

To succeed in this role, your experience in a customer service environment, particularly with individuals facing multiple barriers to employment and online access, will be invaluable. Effective communication skills will be key as you engage with a diverse range of people.

This is a hybrid role however, most of the time you’ll either be working from home or travelling throughout regions with occasional office days as required.
- Digital Support Officer


Closing Date: Wednesday 5th June 2024 at midnight.

Interviews are likely to take place on Thursday 13th June 2024.

Are you interested in discovering the benefits we offer? Salaries are just the starting point, and our people receive many other benefits from being part of Clarion. Feel free to dive in and find out more



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