Sales Administrator

3 weeks ago


Grimsby, United Kingdom Gap Trading Full time

**Dynamic Sales Administrator - Building Strong Customer Connections**

Are you ready to take your customer service skills to the next level? We are currently looking for a **Sales Administrator **in Grimsby. In this role, you'll not only maintain existing accounts but also foster positive relationships, ensuring exceptional customer service every step of the way.

This job opportunity entails an inbound sales position that doesn't require cold calling. However, strong relationship abilities are crucial.

**Key Responsibilities for a Sales Administrator**:

- Forge lasting connections: Liaise with our valued customers over the phone, maintaining their trust and loyalty through personalised interactions.
- Smooth operations: Process sales orders, address customer complaints, and handle vital administrative tasks, ensuring seamless operations within the department.
- Seize opportunities: Collaborate closely with business development team, communicating all potential sales opportunities to fuel growth and success.
- Customer-centric coordination: Work closely with the product control and transport departments, ensuring that customer requirements are met promptly and efficiently.
- Mentorship and support: Assist the Sales Manager by sharing your expertise and participating in the training of new team members, providing valuable one-on-one mentoring where needed.
- Maximising potential: In partnership with the Business Development Team, identify and justify any spending shortfalls with budgeted accounts, driving revenue growth.
- Stock management pro: Take full accountability for stock products held for individual customers, while ensuring efficient control of shared product ranges to avoid shortages and unnecessary stock.
- Collaborative teamwork: Embrace a team-oriented approach, supporting colleagues and sharing information to achieve collective success.
- Values in action: Uphold our company's Equal Opportunities Policy, health and safety practices, and environmental management requirements, making a positive impact through your actions and reporting any opportunities for improvement.

**Desired Attitudes & Qualities for a Sales Administrator**:

- Self-Motivated and enthusiastic: Bring your energy and drive to the table, motivating yourself and inspiring others around you.
- Outgoing personality and good communication skills: Your friendly and approachable nature will help you build strong relationships with customers and colleagues alike.
- Helpful and courteous manner: Demonstrate exceptional customer service, going the extra mile to ensure customer satisfaction and loyalty.
- Responsible and mature attitude: Take ownership of your role, showing accountability and professionalism in all your interactions.
- Relationship building skills: Cultivate meaningful connections with customers, understanding their needs and providing tailored solutions.

Join our team today and be part of a vibrant and supportive environment where your skills shine and your contributions make a real impact. Together, we'll achieve greatness in customer service and drive our business to new heights.

**Working hours as a Sales Administrator**:
37.5 hours, hybrid (2-3 days from Grimsby office)

**Job Type**: Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Flexitime
- Free parking
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Grimsby: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administration: 1 year (required)

Work Location: In person


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