Senior Product Designer

3 months ago

London, United Kingdom M&S Full time

**Key Capabilities**

**Summary**

There has never been a more exciting time to join our Product team. Why? Because we on a journey that will fundamentally change our business and how our customers shop with us both today - and in the future.

As a Senior Product Designer you'll encompass both strategic and hands-on work. From the problem definition stage, using research and discovery methods, through to the final UI design, on digital products and services at a global scale.

You'll drive future vision through facilitation and strong communication as part of a multi-discipline team, ensuring a human-centric approach to guide the creation of a viable, feasible, accessible, and usable experience across web and mobile, building the required links between out of store and in-store experiences. Working collaboratively, and delivering the best possible experiences, you'll take into account the commercial goals and realities, as well as the technical constraints and innovations required to shape products M&S customers will love

We have a hybrid approach to working and are happy to talk flexibility. If it is meaningful and important to you, then it is important to us.

So, if you're looking for your next challenge and want to be part of a team making a real difference, please keep reading

**What's in it for you**

Being a part of M&S is exactly that - becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special
- 20% Colleague discount on most things from furniture, fashion and food.
- A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
- Attractive annual bonus, based on company performance and personal objectives.
- Competitive holiday entitlement.
- Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
- Charity Volunteer Day - A paid day away from work to support your chosen charity.
- A very generous Defined Contribution Pension Scheme and Life Assurance
- Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes.

**What you'll do**
- Provide design expertise and leadership to assigned product or service areas, using appropriate quantitative and qualitative data and insights about customer needs and behaviours to drive and define design directions, and definitions of success through a range of human-centric design methods.
- Coordinate and facilitate workshops and collaborative design sessions to ensure positive business partnering and cross-functional engagement.
- Service design and customer journey mapping to provide a full service offering to M&S customers.
- Conceptualise, develop and detail innovative information organization structures, interaction designs, page-level content organisation, navigation, and prototypes of digital products.
- Develop user interface designs using knowledge of customer tasks, product functionality requirements, knowledge of user interface architecture, knowledge of UI best practice, and industry/company interface standards.
- Develop appropriate prototypes of designs/concepts to meet user research and communication needs.
- Delivery and presentation of relevant deliverables as required by the projects (such as creative briefs, concepts, digital assets, style guides, pattern libraries, etc).
- Translate wireframes, UI specs, and graphical briefs to prototype or finished designs for multiple channels, as well as support frontend developers with requisite digital assets and specifications.

**Who you are**
- With previous experience in design, you'll have worked in an agile environment, be an excellent story-teller, have crafted first class products and be experienced in producing the best experiences regardless of complexity.
- Experience building design guides and pattern libraries across all channels and adhere to established design guides. Using information architecture, translate business objectives and users’ needs into content and service structures that support user needs.
- Proficient in working with wireframes, prototyping and specifications as appropriate to deliver within an agile environment. As well as Interaction Design techniques that underpin an intuitive, easy to use, and engaging experience.
- Ability to design intuitive site functionality, interaction, site architecture, user interfaces, and navigation, using tools such as Sketch & Adobe Creative Suite skills plus prototyping tools such as Axure, Principle, ProtoPie, InVision & K

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