Database Administrator

4 weeks ago

United Kingdom Imagine Communications Full time

Overview: Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device. Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues.

**Why Imagine?**
Imagine Communications offers a generous pension to all our employees, private Medical and Dental. We like to make sure all our employees are safe when travelling so we’ve got travel insurance covered too. Employee Wellbeing is a priority for us, so all employees and their family have access to our EAP service. We have subsidised Gym membership, Life assurance and Group income protection.
A Bit About The Role: The successful applicant will have a good grounding in any of the following databases: Ingres (preferred), Oracle or SQL Server and be willing to cross-train as necessary and/or a good grounding in Unix/Linux.

The work will involve ensuring that database changes are rolled out to internal databases, packaging and installing releases to clients, monitoring, and maintaining database installations, writing batch scripts to support the work, and providing 2nd-line support for technical issues. Additionally, the work involves installing new customer environments, including installing and configuring the RDBMS, databases, company software and DR.

The applicant will work closely with Software Engineering and Systems Administrators. They will join a rotation to provide 24/7 support for clients.

*
- Test and prepare implementation of database software upgrades and patch releases for customers.
- Create and make available databases for Support, Development and Test.
- Manage standard DBA tasks, including securing databases, managing space, monitoring performance, installing patches.
- Provide 24/7 on-call support as part of a rotation.
- Maintain documentation of new or amended procedures
- Conduct Technical Surveys and contribute to strategic planning.
- Ensure all working practices comply with Health and Safety legislation.

About You:

- Analytical ability to investigate, using appropriate tools, database failures, error log entries and other problem indications and to propose and implement solutions
- Effectively communicate issues to others with less detailed database knowledge such that problems can be explained to clients
- Work under pressure and remain calm and objective when dealing with problems whilst having due regard for the urgency of situations where issues are impacting operational service levels
- Professional client facing skills and the ability to plan and prioritize workload and complete documentation
- Available to work out of standard business hours and as part of an emergency on call rotation when required.
- Take decisions on actions required within the bounds of responsibility and to escalate problems as necessary to management.

*
Desirable: *
- Database administration experience
- Commercial experience of software deployments and installations.

*
Celebrating difference, together stronger*
At Imagine Communications, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our customers, our employees, our products, and our communities. We are committed to providing an environment of mutual respect. Imagine Communications is proud to be an equal opportunity workplace and is an affirmative action employer.

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