Current jobs related to Metered Customer Service Advisor - North Yorkshire - Yorkshire Water
-
Meter Installer
3 days ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The RoleMeter InstallerMorrison Water Services, part of the M Group Services Water Division, is seeking a skilled Meter Installer to join our team in Yorkshire. As a Meter Installer, you will be responsible for installing, repairing, and replacing meters on the Yorkshire Water Network.Key ResponsibilitiesEnsure all activities are undertaken safely, in...
-
Meter Installer
3 days ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The RoleMeter InstallerMorrison Water Services, part of the M Group Services Water Division, is seeking a skilled Meter Installer to join our team in Yorkshire. As a Meter Installer, you will be responsible for installing, repairing, and replacing meters on the Yorkshire Water Network.Key ResponsibilitiesEnsure all activities are undertaken safely, in...
-
Meter Installer
2 days ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The RoleMeter InstallerMorrison Water Services, part of the M Group Services Water Division, is seeking a skilled Meter Installer to join our team in Yorkshire. As a Meter Installer, you will be responsible for installing, repairing, and replacing meters on the Yorkshire Water Network.Key ResponsibilitiesEnsure all activities are undertaken safely, in...
-
Meter Installer
2 days ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The RoleMeter InstallerMorrison Water Services, part of the M Group Services Water Division, is seeking a skilled Meter Installer to join our team in Yorkshire. As a Meter Installer, you will be responsible for installing, repairing, and replacing meters on the Yorkshire Water Network.Key ResponsibilitiesEnsure all activities are undertaken safely, in...
-
Metering Technician
1 week ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The RoleMeter InstallerLocationYorkshire (area based)Salary Listing:Competitive Plus BenefitsDelivering ExcellenceMorrison Water Services, part of the M Group Services Water Division, is a leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and are committed to...
-
Metering Technician
2 weeks ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The RoleMeter InstallerLocationYorkshire (area based)Salary Listing:Competitive Plus BenefitsDelivering ExcellenceMorrison Water Services, part of the M Group Services Water Division, is a leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and are committed to...
-
Meter Installer
2 weeks ago
North Yorkshire, United Kingdom M Group Services Full timeAbout the RoleJob Title Meter Installer | Location Yorkshire (region)Salary Listing: Competitive Plus BenefitsDelivering ExcellenceM Group Services, a leading provider of essential infrastructure services, is seeking a skilled Meter Installer to join our Water Division. As a key member of our team, you will be responsible for installing, repairing, and...
-
Meter Installer
2 weeks ago
North Yorkshire, United Kingdom M Group Services Full timeAbout the RoleJob Title Meter Installer | Location Yorkshire (region)Salary Listing: Competitive Plus BenefitsDelivering ExcellenceM Group Services, a leading provider of essential infrastructure services, is seeking a skilled Meter Installer to join our Water Division. As a key member of our team, you will be responsible for installing, repairing, and...
-
Customer Service Advisor
4 months ago
North Yorkshire, United Kingdom Jark Full timeCustomer Service Advisor Sherburn in Elmet Monday to Friday 0800am - 1630pm We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet. Main Responsibilities: Dealing with incoming calls; advise customers on products Dealing with all aspects of customer services - chasing deliveries, arranging collections,...
-
Meter Installer
1 month ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The Role Job Title Meter Installer | Location Yorkshire (area based) Salary Listing: Competitive Plus Benefits Delivering what we promise Morrison Water Services part of the M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000...
-
Customer Service Advisor
4 months ago
West Yorkshire, United Kingdom E3 Recruitment Full timeAre you a passionate and dedicated individual with a knack for delivering top-notch customer service? Look no further! I am currently working with a leading Facilities Management company searching for a Customer Service Advisor to join their dynamic team on a permanent basis. **Customer service advisor job requirements** - Knowledge of using databases, MS...
-
Metering Technician
6 days ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The RoleMeter InstallerLocationYorkshire (area based)Salary Listing:Competitive Plus BenefitsDelivering ExcellenceMorrison Water Services, part of the M Group Services Water Division, is a leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and are committed to...
-
Metering Technician
6 days ago
North Yorkshire, United Kingdom M Group Services Full timeAbout The RoleMeter InstallerLocationYorkshire (area based)Salary Listing:Competitive Plus BenefitsDelivering ExcellenceMorrison Water Services, part of the M Group Services Water Division, is a leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and are committed to...
-
Customer Service Advisor
3 weeks ago
Normanton, West Yorkshire, United Kingdom Venatu Recruitment Group Full timeCustomer Service AdvisorWakefield£12.10 per hourTemporary to PermanentVenatu Recruitment at proud to be working with our key client to recruit a Customer Service Advisor to join the team.This is a great opportunity to join a vibrant, growing and market leading organisation on a Temp to Perm basis.As the Customer Service Advisor, you will be part of a team...
-
Customer Service Advisor
3 months ago
North Yorkshire, United Kingdom Brook Street Full timeWe have an exciting opportunity that has become available with our client APHA. Are you confident in your customer service and administration skills? Do you enjoy communicating with a wide range of people? If you answered 'Yes', we would love to hear from you. *** **Role**:Customer Advisor - APHA **Location**: York (Home working but will be required to...
-
Meter Reader
3 months ago
North London, United Kingdom greenbean RPO Full timeAre you passionate about delivering exceptional customer service and enjoy spending time outdoors, preferring not to be confined to a 9-5 office role? Our client is looking for Meter Readers In North London, Watford, Uxbridge and surrounding areas! This is a fantastic role for someone self-motivated to work independently. There will be an occasional need...
-
Customer Service Advisor
4 weeks ago
North West, United Kingdom Search Full timeCustomer Service Advisor Location: Manchester City CentreSalary: £23,900 basicBonus: Uncapped (Expected earnings of £28,000 with bonus)Hours: Monday to Thursday 10am - 5:30pm, Friday 10am - 4pmContract: Full time, permanent contractHolidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other...
-
Customer Service Advisor
5 months ago
North London, United Kingdom MMP Consultancy Full timeMMP Consultancy is currently recruiting an enthusiastic Customer Service Advisor to join a Housing Association based in North West London. As a Customer Service Advisor, you will play a vital role in ensuring residents receive exceptional service and support. Your strong communication will be crucial in delivering a positive customer experience and...
-
Customer Service Advisor
2 months ago
North Lanarkshire, United Kingdom Search Full timeCustomer Service AdvisorSalary - £25,110 Potential Bonus of £4,200 per yearLocation - Cumbernauld Hours - Monday to Friday 8:30am - 5pmThis position for the Customer Sales Advisor will see you respond to calls from existing customers who want to order, manage, and request items for them and, if applicable, offer a new product that may suit their needs -...
-
Customer Service Advisor
3 months ago
North Tyneside, United Kingdom TMEE Full timeWe have an excellent opportunity to join our growing customer service contact centre as a Customer Service Advisor based in the North Tyneside area. The role is perfect for those with no previous contact centre or customer service experience as you will receive 4 weeks of fully paid training when you start the role. In the role, you will deal with incoming...
Metered Customer Service Advisor
4 months ago
**Location: Malton, North Yorkshire and Hull, East Yorkshire - To be considered for this role you should live within a reasonable commutable distance to the role location**
**We have two exciting opportunities for Metered Customer Service Advisor's to join our Water Service Delivery team. These are full time, permanent opportunities.**
**What will the role involve?**
We are currently looking to recruit 2 x Metered Customer Service Advisor's, one role is operating in the Malton area and a second role in the Hull area. You will ensure domestic and commercial water meters are read accurately and timely and to provide, wherever practicable, immediate resolution of metering issues, whilst ensuring the delivery of excellent customer service.
**Some of the key responsibilities include the following**:
- Demonstrate financial awareness when making day to day business decisions.
- Take ownership of allocated meter reading area to ensure delivery of excellent customer service, in line with the Company vision.
- Visit and enter customer’s premises, e.g. homes, factories, schools etc. on a cyclical basis to record water meter readings.
- Ensure all meter reading targets are met through individual time management and effective utilisation of contractual flexible working procedures and hours of work.
- Ensure regular maintenance of meter reading rounds and location notes to agreed standards.
- Carry out ad hoc meter readings as required, e.g. checks and final reads.
- Identify and replace damaged meters where possible and in line with trained level of capability.
- Identify street furniture defects and undertake remedial action as appropriate.
- Carry out basic investigation into high and low consumption and take appropriate action.
- Provide support and assistance to other teams within the business when necessary in order to maintain customer service.
- Take responsibility for the correct and safe utilisation of all equipment provided.
- Ensure compliance with Health and Safety legislation and adherence to accident management procedures
- Act as a front-line representative of Yorkshire Water, ensuring that vehicles, corporate clothing and equipment are maintained appropriately, and Company values and behaviours are demonstrated during all activities
**What key skills are required?**
- Full Driving Licence with no more than 6 points
- Develops and maintains effective internal and external relationships.
- Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
- Experience of working independently.
- Ability to manage own workload.
- Experience of working in a Customer service environment.
- Good attention to detail
- Ability to work on own initiative.
- This is an outdoors role so you must be comfortable working in all weathers and terrains.
- You will be carrying out a range of manual handling duties including heavy lifting of manhole covers.
- Previous meter reading experience or understanding of household plumbing and water distribution would be desirable
**Recruitment Process -**
**Closing date - 23rd June, 2023**
**Interview date - w/c 3rd July, 2023**
If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
