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Housekeeper

2 months ago

Swansea, United Kingdom Student Roost Full time

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Hours: 37.5 per week

**Salary**: £23,400 per annum

**The City** Swansea; The second largest City in Wales, the gateway to the Gower with many beaches and castles to explore. Named the UK's first Area of Outstanding Natural Beauty in 1956. Swansea bay stretches from the city all the way around to the Mumbles a historic fishing village (Birthplace of Catherine Zeta-Jones). With a fabulous Pier constructed in 1898. Swansea has many things to offer students with two fabulous Universities and great night life on the famous Wind street.

**The Site** We are the largest independent student accommodation in Swansea consisting of 967 Rooms built over the last 10 years. We have a great team of 20 to look after our tenants. Which consists of a Senior operations manager, 2 assistant operations managers, 5 Customer service advisors, 5 night owls, 4 housekeepers and 3 caretakers. St Davids operates 24/7 365 days a year by our friendly and approachable team.

**The Vibe** We are a large site full of personality, friendly staff and a relaxed atmosphere to help our tenants feel at home from the moment they move in, to the moment they move out. We focus on the wellbeing of our tenants and work very closely with both Universities in the City. We strive to make a difference every day.

**Are you a multi-tasking superstar, who recognises that the environment a student chooses to call home during their studies is paramount to their success and wellbeing?**

As a housekeeper at Student Roost, you will join the rest of the onsite property team in being the face of Student Roost for our wonderful residents. The integral service youll provide is just one of the amazing ways that we keep customer service and safety at the top of our agenda.

Youll provide a first-class cleaning service within our purpose-built student accommodation, and ensure that all assigned areas are clean, neat and tidy. Youll have amazing attention to detail, so that your property is always looking sparkling and inviting. The pride you take in your work will be visible for all to see, so that our residents can be equally proud of their home away from home.

**_ We are Student Roost._**

**_ Its more than a room. Its more than a job._**

**The you part**

Think youre the right fit for this role? We hope so too.

Youll be someone we can count on to:
**OWN**
- Champion amongst the team the importance of a safe and clean environment for everyone within it, and always lead by example.
- Be at the forefront of establishing effective and suitable stock control measures. Youre the expert at what is needed and when, so it makes sense for you to take full ownership of this important requirement.
- Our residents and team members will learn from you to have a sense of pride in their surroundings, and to treat the property as home.
- Every student is different and so are the teams that work in our properties. Dont leave your personality at the door and please bring your whole self to work its this you we want to see every day.

**DO**
- Always strive for the best, being responsible for the sparkling finish in all assigned areas of your property.
- Adopt an unapologetic safety-first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations, helping to ensure that safety and welfare needs are never overlooked.
- Youll never walk past a problem ensuring that your property is inviting, well-maintained and safe at all times.

**LEARN**
- Get off to the Best Start Ever and learn the Student Roost way of doing things. We take enormous pride in doing a great job and delivering exceptional results.
- Our properties are where our residents live but theyre also our shop windows. Youll be the expert in how to present ourselves in the best possible light and know, inside out, the requirements of your property whether thats compliance, health and safety or, quite simply, what looks right.

**COLLABORATE**
- Work closely with the onsite team to make sure that everyones life is made just that little bit easier.
- Our value _Be Bold, Be Heard_ instils an open culture where we want to hear new ideas and how we can implement solutions to improve.

**Psstthere are some challenges too**

**Clearing up after a fun weekend**: We all like to have fun, and this is certainly true for our residents. There may be a requirement for you to clear up common space that has been partied in over the weekend. This is not the most fun job, but you will be provided with full PPE as we want to make sure you are being kept safe.

**Summer turnaround**: This

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