Hospitality Bar Supervisor

4 weeks ago

Newcastle upon Tyne, United Kingdom Sodexo Full time

Job Introduction
**We’re experience makers.**

And food fanatics. And **we’re hiring.**

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.

Because at Sodexo Live We’re so much more.

Be part of something **greater.**

This is a fantastic opportunity to join Sodexo Live at St. James’ Park, Newcastle United Football Club for the new upcoming football season. Season 2023/24 is going to be the biggest yet, with NUFC taking on their last few matches of the season

With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

We're looking for individuals to join our bar manager team, whether that be in a sports bar, restaurant, suite or fine dining setting.

A bar manager is responsible for both the setup and clear down of the bar - including end of day banking reconciliation and ensuring its smooth operation during service. You should monitor staff to ensure they actively upsell, maximising revenue capture and serving drinks in line with service guidelines.

Main Responsibilities
- Ensure and oversee bar setup prior to guests’ arrival, with all necessary mis en place in place.
- Conduct a comprehensive staff briefing prior to service, ensuing all staff are in correct uniform.
- Ensuring the necessary mis en place is completed ahead of service and peak periods, such as half time.
- To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practises, with reference to responsibilities and job description of staff.
- Ensuring that both bar and floor staff are attentive to guests needs, working in a timely manner to minimise any wait times.
- Managing resources, ensuring a sufficient supply of stock, equipment and consumables on the bar at all times.
- Ensuring all drinks prepared are in line with service guidelines.
- Extensive knowledge of product stocked, pricing and relevant promotions, and competence in cellar management.
- Maintaining a safe and tidy working environment, with any defective equipment reported.
- Deal with customer and staff complaints effectively and efficiently.
- Actively upselling products and maximising revenue capture.
- To accurately monitor any wastage, ensuring this is recorded through the Zonal till system.
- Reconcile all end of day banking, ensuring PCI Compliance at all times.
- Ensure area is fully cleaned with stock secured at the end of shift.
- Complete adherence to all licensing legislation, including that which is company specific.
- Rewarding and recognising staff, working to develop potential and provide on the job training.
- Complete, sign and comply with all relevant documentation, company policies or procedures.
- Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
- To comply fully with all regulations relating to Health and Safety.
- Excellent verbal communication skills
- Being friendly yet professional
- Good attention to detail and punctuality
- Experience within a hospitality, catering or bar setting
- Experience in managing a team

About The Company
**Sodexo Live**

**We’re Experience Makers.**
And go-getters, fanatic foodies, and community pillars.

At **Sodexo Live **build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We **Belong** to a team that feels like family,** ACT** with purpose and be inclusive, **Thrive** in our career, while able to **Be Live** in the moment creating exceptional memories.

After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at **Sodexo Live **we’re so much more.

Be part of something greater

**Why choose Sodexo Live -**

At Sodexo Live we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the momentyou’ll be immersed in the action. As part of the Sodexo Live team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a

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