Protection Adviser

3 weeks ago

London, United Kingdom GCB Agency Recruitment Full time

Are you an experienced Protection Adviser looking for a remote role and to work for one of the UK’s fastest-growing mortgage and protection firms? They are currently looking for experienced Protection Advisers to handle hundreds of leads on a monthly basis.The company have invested heavily in technology and is disrupting the specialist markets. Over the last 18 months they have seen a huge increase in the number of enquiries, and due to this business levels have been through the roof.

This will be a home-based position, with the support of a team of experienced case managers, who will make the process very smooth for both you and your clients.

**Responsibilities included in the role of a Protection Adviser**:

- You’ll take part in regular training, 1 to 1s and team meetings
- Celebrating successes and addressing areas for improvement
- Deliver telephone-based advice
- Compliance - and company values - will be at the heart of everything you do
- You’ll consistently make sure that both the company and your customers’ interests are looked after
- Act as a critical feedback loop to their Operations and Development teams as we continuously enhance our platform, customer journey and service model

**Reporting to the CCO, you'll advise our customers on the following**:

- Critical illness cover
- Income protection
- Accident, sickness, and unemployment cover
- Family income benefit
- Life insurance

**You must have the following requirements for the role of a Protection Adviser**:

- Experience working within a Mortgage Advisor or Income Protection/Life Insurance sales role for 12months+
- Strong knowledge of insurance products with one of the following qualifications: CeMap or RO5
- Have a good understanding of FCA regulations
- Excellent verbal and written communication skills
- Have a track record of working in high-energy telephone sales environments with a demonstrated ability of overachieving targets
- You’ll be flexible and happy to work shifts to maintain excellent customer service including evenings and weekends
- Ambitious and a self-starter with the ability to thrive in a dynamic environment embracing continuous improvement
- Detail-obsessed, conscientious and highly organised with exceptional time management skills - we move at speed and need you to keep up
- Proven ability to develop strong relationships across internal team members

**In return, our clients are offering the successful Protection Adviser the following salary**:

- Basic £25,000 - £30,000
- OTE £80,000 - £100,000
- Unlimited leads (Currently receiving 3000 enquiries a month)
- Experienced Case Managers
- Unlimited Holiday
- Enhanced Pension

**Working Hours**:

- Monday - Friday
- Alternate Saturdays (Day off in Lieu)

This job has been posted by GCB Agency Recruitment Ltd, acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.

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