Advisor- Biodiversity Net Gain Services

6 months ago

Yorkshire and Humberside, United Kingdom Natural England Full time

**Details**:
**Reference number**:

- 302331**Salary**:

- £23,315**Job grade**:

- Executive Officer- Adviser**Contract type**:

- Fixed Term**Length of employment**:

- For a period of up to 12 Months**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time, Job share, Part-time**Number of jobs available**:

- 25Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Yorkshire and the HumberAbout the job

**Job summary**:

- This position is based in Sheffield**Job description**:
*** These roles are based in Sheffield**

**This post is a 12 months fixed term appointment with opportunity to become permanent **

**About the team**

This vacancy is an exciting opportunity to be involved in the Biodiversity Gain Site Register programme, one of the most significant change projects for Natural England, delivering the government’s flagship policy on Biodiversity Net Gain (BNG). You will be at the forefront of helping to build a new function, the Register Operator. This new and significant function, of over 125 people, will involve working at pace, and in partnership across Natural England to ensure we have a highly skilled and performing team.

At Natural England, we love what we do. We’re here to make sure people and nature can thrive. A healthy natural environment is fundamental to our wellbeing, prosperity, and happiness - that’s why we collaborate with scientists, lawyers, project managers and experts to implement environmental policy and shape decisions.

Net Gain is an approach to development and or/land management that aims to leave the natural environment in a measurably better state than beforehand. This means protecting existing habitats and ensuring that lost or degraded environmental features are compensated for by restoration, or by creating features that are of greater environmental value.

The Environment Bill will make the Biodiversity Net Gain (BNG) approach to development mandatory in the English planning system. It will require planning applicants to deliver 10% BNG, as measured by the Biodiversity Metric, on their own development site or at an offsite location, in order to receive planning permission from the Local Planning Authority (LPA)

***About NE**

***Do you have a passion for nature and the environment? Do you want to make a real difference and secure significant environmental gains in the present and the future? Do you enjoy working in a team? Can you see yourself advising communities and customers to maximise gains for the Natural Environment?

If this appeals to you, a career at Natural England offers rewarding opportunities to secure environmental improvements and play your part in creating a better future for people and nature.

The priority work Natural England is delivering includes:

- Establishing a Nature Recovery Network to help wildlife thrive
- Monitoring environmental changes to identify and help reduce the effects of climate change
- Working with farmers and landowners to develop greener food production methods
- Advising on plans for new developments to maximise gains for nature
- Providing ways for people to better connect with nature, including green social prescribing

We are the Government’s advisor for the natural environment, playing a vital role in delivering the Government’s 25 Year Environment Plan, an ambitious vision which brings new opportunities to protect and enhance and to achieve real outcomes for the environment.

Job description

**About the role**

**Key responsibilities.**

The roles and responsibilities vary per area, Generic responsibilities are:

- Managing a range of mailboxes and ensure consistency in all communications with internal and external customers.
- Act as a first point of contact for our customers, managing general enquiries and providing our customers with a response.
- Ensuring administration processes efficiently followed and act where issues are identified.
- Actively seeking feedback from our customers through a range of ways.
- Sharing knowledge and continuous learning whilst dealing with customers.
- Collecting and inputting data onto various systems.
- Acknowledging complaints within deadlines.
- Providing flexibility in supporting colleagues with a range of duties.
- Contacting other National Delivery teams to ensure a timely response to enquiries and complaints.

**Technical/specialist knowledge/qualifications**:

- Experience in/evidence of providing advice to customers and/or stakeholders (Desirable).
- Experience of working in a fast-paced environment delivering work within deadlines and contributing to team targets (Desirable)
- Ability to build relationships and resolve complaints /queries / Problems in a timely matter (Desirable)
- Experience in delivering continuous improvement through delivery (Desirable)

**Benefits**

Wherever possible Natural England accommodates requests for both full-time and part-time hours and other flexible working patterns to help emp

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