Rapid Rehousing Worker

**Introduction**:
The Wallich is a homelessness charity delivering innovative housing and support services to homeless and vulnerably housed people. The Organisation formed in 1978 in Cardiff and now supports around 8000 people a year across Wales. Our work falls into four principal areas:
1. Residential supported housing projects, including direct access hostels, emergency night shelters and accommodation for people with specific issues such as substance misuse, youth services etc.

2. Floating (Tenancy) support projects in which we support people who have tenancy difficulties, sometimes with a contributing health or other need, and are in danger of losing their homes.

3. Prevention or intervention projects supplied through Homelessness Prevention Grant funding which are a broad range of services that prevent homelessness or make life better for homeless people.

4. Participation and Progression services, which are embedded in all our projects enhancing support through providing opportunities for Service Users to take an active part in their community. These services include those designed to enable people to move into meaningful activities including employment and training opportunities.

The Wallich’s values are of empowerment and treating people with dignity, respect and unconditional positive regard. The Wallich is committed to providing services that are trauma informed and delivered with Psychologically Informed Environments (PIE) at the heart of its support. A PIE is an approach to supporting people out of homelessness whilst making significant and positive progress in overcoming trauma, substance misuse and mental illness. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. At the heart of what we do are the people we support, who are actively and meaningfully involved in their own support and encouraged to participate in the design, development and delivery of services.

**Project Description**:
The project is based in Llanelli and works across Carmarthenshire with Service Users, many of whom have complex needs. The service provides support to Service Users in Temporary Accommodation with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support with initial resettlement, with the aim of preventing recurring homelessness and increasing independence. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

- Promoting Personal and Community Safety
- Promoting Independence and Control
- Promoting Economic Progress and Financial Control
- Promoting Health and Wellbeing

**Purpose of Role**:
The Worker will be working in a capacity to enable clients to access the services and interventions they need to build their resilience, gain confidence, reduce harm and acquire the personal and social skills they need to meet their aspirations and sustain their tenancy.

**Previous applicants need not apply.**

**No Agencies.**

**We do not accept unsolicited agency referrals for this position and do not consider any applicants, to have been introduced to us via agency.**

**Main Duties, Responsibilities and Person Profile**:
**Main Duties and Responsibilities**

**1. Enhanced, Accessible and Flexible Service Delivery**

a. To support clients to move on from temporary accommodation using a Rapid Rehousing approach based around Housing First principles.

b. To carry a caseload of clients determined by demand on the service and capacity to do so.

c. To assist in covering your colleagues’ case load when required.

d. To work alone and with others, complete dynamic risk assessments and maintain own safety by following lone working procedures and by adopting a positive risk-taking approach.

e. To ensure that all Clients are treated fairly and afforded equality of opportunity.

**2. Personalised, Psychologically Informed and Harm Minimising Support**

a. Perform robust assessments of project referrals to ensure the service is provided to those that meet the eligibility criteria.

c. To perform needs assessments and develop respective support plans and review when required.

d. To perform dynamic risk assessments and develop risk management plans, adopting a positive and innovative risk-taking approach, in line with national and organisational safeguarding procedures.

e. To deliver trauma informed support using a range of therapeutic skills and psychosocial interventions.

f. To support Clients to develop independent living skills, however, a ‘do for’ approach should be adopted to prevent crisis or tenancy failure where appropriate. For example, staff should transport and accompany clients to appointments which have a significant bearing on their accommodation, wellbeing or progression.

g. To promote