Customer Service Advisor
3 weeks ago
Pertemps Exeter are looking for a customer services advisor on behalf of our client who is a globally recognised leader in fluid transfer systems based in Exeter. They operate in the OEM, automotive, motorcycle, motorsport, defence, and specialist industrialsectors.
Responsibilities
- Ensure customer orders are received and processed professionally and in a timely manner
- Manage and update customer files within Office 365 (Purchase orders, quotations and general correspondence etc.)
- Prepare shipment documentation in accordance with company procedures
- Offer excellent customer service levels in meeting customer requests/ demands
- Understand customer needs and offer practical solutions
Requirements
- Ideally 2 years experience
- Good Level of Maths and English
- A working knowledge of AS400/System 21
- Knowledge of Shopify
- Experience of creating/managing export documentation
- A keen interest in automotives would be advantageous
There may be instances where travel will be required to exhibit at different motorsport, motorcycle and automotive shows.
This is a full time position, salary is depending on experience. If you are interested in this role please get in touch with Tania Robinson at Pertemps Exeter.
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