Credit Controller

3 months ago


Liverpool, United Kingdom Capital Recruitment Group Full time

My Client is a award-winning Law Firm based in Liverpool City, currently looking for a Credit Controller to join their Finance Department.

This role is a full time contract which allows for Hybrid working. The purpose of this position is to provide first rate legal services to our clients according to their specific needs, ensuring full compliance with policies and procedures laid out by the group and by regulatory bodies.
- Proven experience of Credit Control experience essential
- Experience within a credit control team dealing with a high volume of transactions
- Be able to detail experience of a successful track record of achieving cash collection targets
- Ability to build long lasting relationships with Clients
- Trustworthy
- Experience of standard debt recovery is preferred but not essential
- End to end credit control process
- At least 1 year in this field

**Responsibilities**:

- Negotiating payment plans with customers experiencing hardship
- Work up to initiating litigation process
- Ability to identify accounts which need to progress to legal action
- Issuing Letters Before Action (in accordance with Pre Action Protocols)
- Completion of court documentation as part of the recovery process.
- This position can be taxing, particularly when dealing with customers experiencing hardship.
- Managing our customers to ensure payment to the agreed terms including negotiating payment plans
- Providing high level of customer service
- Dealing with customers on the telephone
- Maintaining accurate records
- Processing card payments
- Confidence and persistence in chasing difficult aged debts
- Ability to reconcile complex ledgers
- Treating all customers professionally and in compliance with codes of practice
- Understanding of SAR would be beneficial This isn’t essential for this role but is an ideal

**What’s in it for you?**
- Competitive basic salary
- 25 days holiday (Plus Bank Holidays)
- Access to internal training academy courses
- Referral bonus
- PayCare Health Provider
- Pension Scheme
- Employee Assistance Program
- Hybrid working

**Salary - £25,000**

**35 Hours a week**

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Work from home

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- credit control: 1 year (required)

Work Location: In person


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