After Sales Administrator

3 weeks ago


Newbridge, United Kingdom Office Angels Full time

Do you have first class customer service skills?

Would you love to work for a worldwide prestigious organisation?

Do you work best under pressure and at a fast pace?

**Duties include**:

- First point of contact for after sales telephone calls
- Accurately process enquiries
- Ensuring enquiries are logged correctly
- Follow up on queries and plan engineer or sub-contractor attendance as required
- Ensure Clients are updated with progress of works
- Appropriately escalate any issues
- Any other Ad hoc duties as required

Skills and Experience required:

- Previous experience within a customer service role
- Previous Help Desk and Administration experience preferred
- Excellent communication skills - both written and verbal
- Customer service experience
- Good working knowledge of Microsoft office and Microsoft Teams
- Ability to work on own initiative and as a part of a team

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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