Internal Sales Representative

4 months ago

Leeds, United Kingdom Trade Choice Carpet & Flooring Full time

**Recruiting now for an immediate start.**

**What is the job opportunity?**

We are now recruiting for a personable, friendly and professional Internal Sales/Trade Counter team member at our recently opened Leeds Branch.

**What is the overall purpose of the role?**

To be part of our sales team contributing to help us achieve our goals. You will serve as point of contact for customers, both over the telephone and face-to-face at our Trade Counter, processing orders and dealing with queries concerning orders, deliveries and products. You will also provide support for external area sales representatives.

Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

**What is the job spec?**
- Part-time, permanent
- Monday to Friday
- 20 hours per week
- Start and finish times to be agreed, but between 07:00 and 17:00
- Salary pro-rata of FTE of £23,000 - £24,000 p.a.
- 25 days annual holiday (pro rata for the hours and the remainder of the year) plus bank holidays

**What will you be doing?**

The key responsibilities of the role are to:

- Check data accuracy in orders and invoices.
- Contact clients to obtain missing information or answer queries.
- Liaise with the logistics department to ensure timely deliveries.
- Maintain and update sales and customer records.
- Communicate important feedback from customers internally.
- Ensure sales targets are met and report any deviations.
- Stay up to date with new products and features.

**What do you NEED to have?**
- Proven work experience as a Sales Administrator or Sales Support Agent.
- Hands on experience with CRM software and MS Office (particularly Excel).
- Understanding of sales performance metrics.
- Excellent organisational and multitasking skills.
- A team player with a high level of dedication.
- Ability to work to strict deadlines.

**What would be NICE** **for you to have?**
- Experience in working in the flooring industry.

**What else is on offer?**
- Employee discount
- A friendly team environment
- Training and development opportunities
- Life assurance cover (death in service benefit of 2 x annual salary)
- Company pension scheme (salary sacrifice)
- Free on-site parking
- Long service awards
- Employee of the month scheme

**Who are we?**

We are one of the UK’s largest distributors of floor covering products - stocking and distributing products from Europe’s leading flooring manufacturers - operating through a network of 12 branches (and growing) nationwide.

We have been Voted the Contract Flooring Journal (CFJ) Distributor of the Year for six years running.

**What is our culture?**

At TradeChoice Carpet & Flooring we pride ourselves on attracting, developing and retaining the best people in an environment where they can flourish - an environment that is underpinned by our Employee Values of:

- **Commitment**:

- **Respect**:

- **Integrity**:

- **Trust**:

- **Teamwork** and
- **Fun**

Our team shares the drive, determination and values that form the backbone of the company and distinguishes us in a highly competitive market.

It is clear to us that the service to our customers relies on the quality, enthusiasm and dedication of our people; that is why we go to such lengths to create a business where staff enjoy what they do, feel valued and are encouraged to fulfil their potential.

Our team shares the drive, determination and values that form the backbone of the company and distinguishes us in a highly competitive market. It is clear to us that the service to our customers relies on the quality, enthusiasm and dedication of our people.

That’s why we go to such lengths to create a business where staff enjoy what they do, feel valued and are encouraged to fulfil their potential.

To generate this commitment to excellence, we know our employees must be confident that TradeChoice Carpet & Flooring is equally committed to their personal achievement.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £23,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- Day shift

Ability to commute/relocate:

- Leeds, LS15: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Leeds Sales PT June 23

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