Portfolio Manager
3 weeks ago
Job Title: PORTFOLIO MANAGER
Position: Full Time
Office: Oxford
- __________
**Responsibilities**:
To Fulfil our obligations to our clients as per our Terms of business.
Assist in helping the department achieve targets and monitor own performance accordingly.
Attend weekly meetings with the management team to discuss maintenance reports and ensure that all issues are attended to promptly and that tenants and landlords are notified accordingly.
Complete scheduled management inspections of property and report to the landlord
Ensure all works are recorded on our property management system. Including managing relationships with contractors, monitoring quality of work and authorising contractor invoices to be paid promptly.
Complete pre-tenancy work in accordance with company procedure.
To provide first class service to landlords and tenants at all times
Effectively promote the company to maximise opportunities and ensure effective communication with letting department and accounts
Ensure all properties have valid safety reports and fully compliant to current legislation.
Report any issues relating to personal issues, initiatives and targets to the Senior Property Manager
Assist with any out of hours emergency cover, dealing with emergency calls as appropriate advising landlords accordingly.
Assist colleagues to ensure where required to carry out their responsibilities to the required standards
Liaise with landlords and tenants to discuss check out reports and to come to an agreement on dilapidations
Share own skills and legal knowledge for the benefit of the team and demonstrate initiative and self-motivation
To meet your monthly KPI targets set
- _________________________________________
Knowledge, Skills and Experience
- Experience in dealing with the general public in a face to face customer service role
- Genuine interest in property or a property related degree
- Detail oriented with proven organisational skills
- Ability to communicate effectively with people at all levels
- Excellent written and communication skills
- Ability to demonstrate initiative and self-motivation
- Full clean manual driving licence is a must
- ARLA Level 3 Technical award qualification (preferred but not essential as training will be provided).
Hours are shift pattern on rotation:
Early
- 7.30am to 3.30pm
Normal
- 9am to 5.30pm
Late 10am
- 6pm
Salary £25k-32k depending on experience.
For more information please contact Alexis at AMR.
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