Catering Assistant

7 months ago

StokeonTrent, United Kingdom Serco Plc Full time

Catering Assistant
Harplands Hospital, Stoke - On - Stoke, ST4 6TH
Full Time (35 hours a week)

**Salary**: £22,383.00 plus company benefits

Serco Health aims to be the partner of choice in delivering Healthcare Services. We are focused on publicly funded healthcare and will support and deliver healthcare in both Hospitals and Community settings. We deliver Project Finance, Facilities Management, Service and Construction. Our core competencies are in risk management, project management, people management, working with the public sector and working safely

To provide a high quality food service as part of a team to both patients, staff and clients of the Hospital. Ensuring food service to patients and other customers throughout the hospital are served in a professional manner using the special menus as set by the dieticians and catering user group.

**Main Accountabilities**:
Provide and carry out general catering duties and tasks in an effective and efficient manner and in accordance with “best practice” procedures.
Ensuring that all meals are prepared presented and served correctly to patients in wards following set procedures and standards, liaising with nursing staff.
Ensure a high standard of both personal hygiene and food handling practices are adhered to.
Preparing meals for delivery to wards with correct dishes as ordered
Disassembling meals from wards and general wash up
Ensure all cleaning equipment and chemicals are used following the correct procedures, which includes “clean as you go” and COSHH
Ensure the presentation of food is always attractive and to a high standard of service and customer satisfaction.
Ensure all work schedules are fully implemented in a timely and efficient manner.
Undertake duties in a safe manner, according to ‘Food Safety Management System’ and ensure that equipment is used and maintained in an appropriate manner.
Ensure all equipment is checked beforehand, used correctly, cleaned and stored away after use. All mechanical, electrical & physical faults on equipment should be reported.
Work as part of a team to provide a quality catering service around the hospital site in a friendly and purposeful manner.
Attend training courses both in
- company and elsewhere to meet and enhance the service of the Department.
Ensure a clean and tidy appearance at all times.
Follow cash handling procedures Co-operate fully in ensuring compliance with the Health and Safety at Work Act 1974. Take reasonable care of your own safety and that of others who may be affected by your acts or omissions, including patients, staff and visitors. Not intentionally, recklessly or otherwise commit any act that adversely affects measures taken to protect the Health, Safety and Welfare of you or other users of the hospital

**What you need for the role**:
Essential Desirable

Education Good understanding & comprehension of written & verbal English Good numeracy

Training
Basic Food Hygiene Certificate Health & Safety Certificate

Experience
Previous experience in the catering or food services industry operating in a multi-disciplinary environment
Aptitudes Able to use own initiative Receptive to change Self motivated Good interpersonal and communication skills Punctual organised & efficient Can deal with interruptions Open & honest Total commitment to Customer Service Acts in a professional manner Actively thinks about ways to change their role for the better Owns problems & takes responsibility for solving them
Circumstances Must live within easy travelling distance of the hospital Able to work additional hours often without prior notice and when required.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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