Business Analyst

3 weeks ago

Birmingham, United Kingdom Trinity House Group Full time

The Business Analyst serves as the functional expert to the Project Team. They will provide analytical support in the conceptualization, development, and implementation of complex Technology projects. This person will also assist in the execution of theproduct roadmap through activities such as requirements definition, testing, release management and product feature documentation/training.

**Project Duties**:

- Document project requirements, assist in creating process and technology solutions, create User Stories, handle UAT, and perform analysis on multiple problems
- Operate between the business and technology to ensure all parties are satisfied with the outcome
- Assist with maturing Agile Scrum environment across all platforms
- Facilitate backlog grooming sessions and scrum meetings

**Requirements**:

- Strong leadership skills with self-starter capabilities
- Excellent written and verbal communication skills
- Positive demeanor, passion, and strong work ethic with high level of integrity
- Strong analytical skills and the ability to problem solve is a must
- High aptitude to quickly assimilate technical concepts and new technology
- Strong customer focus, including ability to think in terms of customer experience
- Understand Software Development Life Cycle concepts
- Understand Project Management Methodology
- Must be extremely organized, detail-oriented, meticulous, and responsible
- Should have methodical & creative thought processes
- Excellent verbal and written communication skills, including the ability to explain technical details in everyday terms to senior leaders and business partners within NFP
- Understand Agile Scrum methodology

**Essential Responsibilities**:

- Facilitate discussions to elicit functional and technical requirements from stakeholders
- Facilitate / perform backlog grooming sessions and scrum meetings
- Engage with business users at different levels to understand business needs, analyze, document their requirements
- Understand and explain systems features and benefits of the product line as it relates to customer needs
- Work with developers to supplement requirement definition in consideration of technology constraints
- Create release notes in coordination with the development team
- Formalize product feature documentation there by creating EPICs, Features, and User Stories in Azure DevOps (ADO)
- Influences business process improvements / product roadmap
- Assists Engineers in debugging / troubleshooting issues involving data or the accuracy of data, in day-to-day work and production support scenarios
- Researches external systems as needed to reverse engineer or understand their function through data extraction and validation

**Knowledge, Skills, and/or Abilities**:

- The ability to work independently and within a team to identify objectives for the project
- Excellent written and verbal communication skills
- Possess a hybrid of technical and soft skills
- Should have methodical & creative thought processes
- Requires a unique combination of business acumen, technical expertise, leadership, and communications
- Excellent analytical and synthesis skills
- Proven working experience in project management

**Processes and Methodologies**
- Solid understanding of Scrum Agile key principles and Software Development Lifecycle (SDLC)
- Business Analysis Core Standard: the core and most fundamental practices of business analysis as described by the International institute of Business Analysis (IIBA)
- Backlog Grooming Practices
- Scrum Master Ceremonies

**Education and/or Experience**:

- 5+ years of experience in a Business Systems Analyst, Business Analyst, or Systems Analyst role
- Strong experience in a software development environment
- Comprehensive knowledge of Agile / Scrum and project management tools
- Proven experience with use case diagrams and process flow creation
- Exceptional written and verbal communications skills are a must as documentation and discussion facilitation are a core part of the role
- Experience successfully working in a fast-paced, change-oriented environment
- Strong analytical and problem-solving skills
- Experience managing multiple projects and demands with various priorities and deadlines
- Experience in product support in a professional setting strongly preferred
- Experience with Azure DevOps, Smartsheets, and ServiceNow
- Bachelor’s Degree in appropriate field of study

**Tools**:
SmartSheets, Microsoft Project, Azure DevOps/TFS, MS Teams, SQL Server, Power BI

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