Innovation Lead

6 months ago

London, United Kingdom Transport for London Full time

**Innovation Lead (Design Thinking and Discovery)**
**043510**

**Organisation**
- MD's Office

**Job**
- Transport Planning

**Position Type**
- Full Time

**Job title: Innovation Lead (Design, Thinking and Discovery)**

**Salary: £75,000 - £90,000**
**Location: Palestra, London - Hybrid**
**Contract Type: TfL Band 4, Permanent**

**Overview of project/role**

We need a creative and expansive innovation leader to bring new ideas into TfL, ground them in the real world challenges facing the business and drive their exploration.

Transport for London (TfL) is an ambitious organisation. Whether it is achieving a Net Zero operation, driving ever better customer experience and active travel, becoming a more efficient organisation, or achieving Vision Zero in safety. Innovation is key to making these ambitions real. Innovation can open TfL to new ideas and accelerate their take up to drive better results.

You will lead our Discovery and Design Thinking team, part of the Open Innovation team. You will act as the bridge between internal TfL clients experiencing real world challenges and the market-place of innovators.

Specifics
- The key product of the role is to generate well defined and prioritised new prospects for trial.
- You need to build strong internal relationships with peers so you can understand their issues and ambitions at depth.
- You need to be able to see the best of what the market can offer and critically see through the hype.
- You will need to care about people and be able to manage a smart and motivated team.
- You need to be able to create simple and effective business processes to enable the team to deliver.
- You will need to be able to work hand in glove with your peer in our Trials team to deliver an end-to-end process of ideas, experiments and business impact for TfL

**Key Accountabilities**:

- To identify and manage strategic commercial partnerships for TfL, in the academic, start-up and commercial sectors where disruptive business models and new technologies could impact TfL, to create new value through delivering policy outcomes quicker, better or cheaper
- To manage work with senior TfL leaders, to challenge the status quo, developing problem statements to find innovative new solutions to our biggest challenges aligned with organisational priorities, transform TfL’s ways of working and inform future business planning activity.
- To improve, manage and document the end-to-end processes, through the innovation hub, for internal stakeholders through a lean and agile process. Including defining problem statements, prioritisation, production of business case, securing resource, etc. to enable TfL to support the delivery of viable solutions to some of London’s biggest challenges that are of greatest value.
- To manage and improve the end-to-end process, through the innovation hub, for external stakeholders. Including, defining problem statements, engaging with the best innovators from across the world to test and trial solutions and develop business cases to scale solutions in London, through an agile and lean process.
- To provide quality assurance on everything produced in the Innovation Hub and prioritise the Innovation projects based on multiple factors including profitability, policy outcomes, reputation benefits etc to ensure greatest value.
- To maintain knowledge on key technology and market developments on the horizon, ensuring market intelligence is shared as appropriate with the TfL colleagues to inform business decisions.
- To identify external third party funding sources for TfL in the area of transport innovation, devising and delivering a structured process for achieving this.

**_ _**

**Skills;**
- Proven ability to influence at a senior level internally and externally
- Strong management skills to motivate and develop staff
- Excellent ability to develop creative ways of working, which delivers excellent customer service, and to ‘think outside of the box’ in a productive approach.
- Proven + highly developed consultancy-style skills, including contracting, managing expectations and relationship building.
- Ability to create a compelling case for innovation and change that provides value for TfL
- A commercial outlook, identifying commercial / financial implications + wider organisational/industry approaches to develop robust plans.
- Willingness to explore options and act against the way things have traditionally been done.
- Openness to ideas, seeking out and listening to suggestions from others; and to trying new ideas
- Strong analytical skills, able to draw on a wide range of quantitative/qualitative data to develop recommendations and plans

**Knowledge**:

- Excellent understanding of the strategic transport agenda in London, the UK and globally
- Extensive knowledge of TfL operations, or the major principles that can be applied from equivalent organisations
- Excellent understanding of co-creation and mutual value partnerships, accelerators and R&D
-

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