Casual Connect Customer Advisor
3 weeks ago
An exciting opportunity has arisen in our Connect Customer Advisor Team for a casual member of staff to support as and when required.
You would become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough. Connect is a Middlesbrough Council service which delivers the Community alarm services and Telecare services to people across Middlesbrough 24hours a day, 7 days a week.
We offer help and support to older, vulnerable, and disabled people to help them to remain safe and independent in their own home.
The purpose of this post is to provide a high standard of service when answering the calls on the community alarm system.
- Confident and articulate, adapting your approach to suit your audience
- Passionate about data analytics
- Focussed on the detail
- An excellent communicator, creative and adaptive in your approach
- Creative and proactive, contributing towards changes and seeking improvements
- Confident in the use of technology and have experience of using related software, including SQL, Excel, Power BI, ETL tools
- Focussed on the detail, with excellent analytical skill
Telephone**:01642 727088
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