Night Concierge

**Job Title: Night Concierge**
**Location: Loughborough LE11 1UJ**
**Hourly Rate: £11.45**
**Contract Type: Permanent**

**Hours: 32 hours per week plus overtime**

**Work Pattern (Fixed Shifts)**:

- Thursday: 01:00am - 09:00am
- Friday: 01:00am - 09:00am
- Saturday: 17:00pm - 01:00am
- Sunday: 17:00pm - 01:00am
- Required to be flexible to work overtime on evenings, nights and weekends*

**JOB ROLE**:
We have a fantastic opportunity for a Night Concierge/Security Officer to join our friendly and committed team on a permanent basis. You will be responsible for the safety & security of our customers and building. This will include carrying out checks on areas of the building as required and tackling security issues causing minimum disruption to our customers. **No SIA license required.**

**BENEFITS**
- 28 days annual leave
- Birthday bonus (additional day off on your birthday)
- Employee assistance programme
- Annual Salary Reviews
- Free access to on site Gym facilities
- On-Site Parking

**JOB RESPONSIBILITIES**:

- Meeting and greeting our guests upon arrival
- Providing a first-class service to all guest and visitors
- Supporting our guests with out of hours queries i.e., minor/reactive maintenance issues
- Regular patrols of the building to ensure safety and uphold cleaning standards
- Distribution of post and parcels
- Monitor CCTV footage
- Answer alarms and investigate disturbances
- To assist emergency services in cases of emergency
- Inspect property to protect against fire theft vandalism and illegal activity.
- Open and lock all gymnasiums and communal areas according to the agreed timetable.
- Complete agreed paperwork.
- Show good judgement and common sense.
- Sign Study Inn Visitors in and out of the building.
- Ensure that all the Company’s rules and regulations are followed by our students
- Complete cleaning tasks during shift as per line managers requirement’s.
- Empty waste bins as per line managers requirement’s.
- Anything else from time to time you may be asked to do.
- Ensure that you are in compliance with company’s policies and procedures.

**WHAT YOU’LL NEED**:

- 1-year experience in a previous Security or Hotel Hall/Night Porter role is desirable
- Experience of working in an accommodation environment such as a Hotel is advantageous but not essential
- Excellent customer service skills.
- Clear communication skills.
- Impeccable presentation.
- An outstanding can-do attitude and the desire to work as a member of a team.

**Unfortunately we do not consider students for this position and you must be over the age of 18 to be considered.**

**Job Type**: Permanent

Pay: £11.45 per hour

Expected hours: 32 per week

Schedule:

- 8 hour shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

Application question(s):

- Are you a student? If so, please read the job description

Work Location: In person