Team Leader Administrator

6 months ago

Plymouth, United Kingdom Pathfields Medical Group Full time

**Team Leader Administrator**

We have an exciting opportunity for an enthusiastic Business Intelligence Team Leader Administrator to join our friendly and dynamic team. This permanent position will be well suited to an individual that is looking for a potential career path in healthcare and gaining hands-experience in thriving and supportive environment. Pay is starting at £11.68.

**Who are we?**

We are a GP Practice Network, providing care to over 30,000 patients across six locations in Plymouth. We are a forward-thinking team that always aspire to fresh thinking and innovation for new or improved ways to delivering the best healthcare for our patients.

We have approximately 140 employees in diverse roles of different roles including GPs, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more We recognise that staff our best asset and work hard to provide a supportive and inclusive culture where staff can thrive. Wherever you work with Pathfields, you will always have the opportunity to bring new ideas to continuously improve our service to patients.

**Role Responsibilities**:

- In conjunction with the Business Intelligence management ensure that staff are familiar with work processes and systems for the delivery, recording and monitoring of enhanced services, QoF, seasonal campaigns such as Flu and other local and national initiatives
- To ensure diabetic HiHub notifications are actioned in a timely manner.
- Responsible for the day-to-day management of the service delivery administrators
- Assist and support the service delivery staff in their daily tasks and provide additional training where necessary
- Identify training needs and arrange training programmes for members of the admin team
- Deal with patient complaints, only escalating where necessary
- Ensure accurate recording of data to maximise practice income and income-generation opportunities
- Oversee the practice patient recall system ensuring robust mechanisms are in place to identify new patients to disease registers and timely recall of existing patients
- Oversee the recording of childhood immunisations, cytology reports and other services provided by outside agencies
- Deal with IT issues as they arise, seeking assistance with more complex issues as appropriate
- Ensure all staff are working within the requirements of information sharing and data governance regulations
- Liaise with the management team to ensure appropriate policies and procedures are in place and updated as appropriate
- Assess own performance and take responsibility for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities, and making suggestions on ways to develop and improve performance
- Participation in an annual performance review, including taking responsibility for keeping a record of personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are performing similar roles
- Work effectively with individuals in other agencies to meet patients’ needs
- Manage own time, workload and resources
- Ensure staff appraisal are conducted in a timely manner
- Participate in audits
- To provide pastoral care to staff and colleagues as and when required
- Exceptional communication skills (written and oral).
- A professional telephone manner.
- High level of computer literacy.
- Previous experience using SystmOne.
- A flexible pro-active approach to work.
- Experience of working in a fast-paced environment.
- Ability to work on own initiative and prioritise task effectively.
- Ability to work under pressure while remaining calm in difficult situations.
- Professionalism and discretion when dealing with sensitive information, maintaining confidentiality at all times.

**Why should you apply?**
- A supportive and friendly working environment.
- An offer of a permanent contract on completion of a probation period.
- An opportunity to join the NHS Pension scheme with a 20% employer contribution.
- An opportunity to join the Cycle to Work Scheme.
- 6.6 weeks holidays including bank holidays (pro rata).
- Eligibility for the NHS discount service.
- An opportunity to develop personal skills and experience.
- Comprehensive induction/training schedule.
- In house teaching, mentoring and support.

**How to apply?**

**hours - **32.5 hours per week
- Monday - Non working day
- Tuesday - 08:00 - 18:00 (1 hour lunch)
- Wednesday - 08:00 - 18:00 (1 hour lunch)
- Thursday - 12:30 - 18:00
- Friday 08:00 - 18:00 (1 hour lunch)

**Job Types**: Full-time, Permanent

**Salary**: From £11.68 per hour

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday

Work Location: In person

  • Administration Team Leader

    6 months ago

    Plymouth, United Kingdom Peninsula Dental Social Enterprise Full time

    We have an exciting opportunity for an Administration Team Leader to join our team based in Plymouth. We are looking for an enthusiastic and motivated individual who is able to manage a team of administrators efficiently. It is essential that you enjoy detailed work, have good communication skills and knowledge of Microsoft Office systems, particularly...

  • Administration Team Leader

    6 months ago

    Plymouth, United Kingdom Beacon Medical Group Full time

    **Administration Lead (Admin and Prescription Lead)** **SUMMARY OF ROLE**: **The Administration Team Lead provides administration leadership and management to help deliver a high quality, comprehensive administration, and prescription service across the Practice.** **The post holder is expected to act on their own initiative daily to ensure the effective...

  • Team Leader

    2 weeks ago

    Plymouth, United Kingdom Aspire Training Team Full time

    Job description: Team Leader / Supervisor Level 3 Apprenticeship – Jack and Jill's Childcare, Radford The Aspire Training Team are currently recruiting for a punctual, reliable and enthusiastic individual to complete a Team Leader/Supervisor Level 3 Apprenticeship at Jack and Jill's Childcare, Radford  Our Early Years team leader or supervisor...

  • Team Leader

    2 months ago

    Plymouth, United Kingdom Aspire Training Team Full time

    Job description: Team Leader / Supervisor Level 3 Apprenticeship – Jack and Jill's Childcare, Radford The Aspire Training Team are currently recruiting for a punctual, reliable and enthusiastic individual to complete a Team Leader/Supervisor Level 3 Apprenticeship at Jack and Jill's Childcare, Radford  Our Early Years team leader or supervisor...

  • Team Leader

    5 months ago

    Plymouth, United Kingdom Sonderwell Full time

    Location - Plymouth, PL4 0EG Salary - £24,000 annually - On call incentive - £20 per night Days of work - Monday - Sunday Hours - Full Time: 15 hours office based, 22.5 hours field based. Arrow Support part of the Sonderwell Group, are currently recruiting for a Team Leader to join the team in Plymouth. You will be leading a team of support workers &...

  • Team Leader

    2 months ago

    Plymouth, Plymouth, United Kingdom beBee Professionals Full time £45,000 - £65,000

    Team Leader Job DescriptionWe are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Plymouth, United Kingdom.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring key performance indicators (KPIs) are met.Conduct regular team meetings to...

  • Customer Services Team Leader

    5 months ago

    Plymouth, United Kingdom THE HEARTFELT COMPANY LTD. Full time

    Team Leader role within Revenues, Benefits and Transactional Services. This post is managing a team of Housing Benefit and Council Tax Specialists that process Housing Benefit, Council Tax Support and Discretionary Housing Payments. Supporting the Technical Manager for Benefits with allocating work tasks, monitoring and reporting on performance and manage...

  • Team Leader

    2 months ago

    Plymouth, Plymouth, United Kingdom beBee Professionals Full time £45,000 - £65,000

    Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Plymouth, United Kingdom. As a Team Leader, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key...

  • Payroll Team Leader

    1 day ago

    Plymouth, United Kingdom Azets Full time

    About UsAre you interested in working for a rapidly evolving company? Want a career where no two days are the same? Want to be supported by a learning and development team as you grow?Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of...

  • Payroll Team Leader

    1 day ago

    Plymouth, United Kingdom Azets Full time

    About UsAre you interested in working for a rapidly evolving company? Want a career where no two days are the same? Want to be supported by a learning and development team as you grow?Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of...

  • Payroll Team Leader

    13 hours ago

    Plymouth, United Kingdom Azets Full time

    Job Description About Us Are you interested in working for a rapidly evolving company? Want a career where no two days are the same? Want to be supported by a learning and development team as you grow? Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees...

  • Payroll Team Leader

    20 hours ago

    Plymouth, United Kingdom Azets Full time

    About UsAre you interested in working for a rapidly evolving company? Want a career where no two days are the same? Want to be supported by a learning and development team as you grow?Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of...

  • Financial Services Team Leader

    4 weeks ago

    Plymouth, Plymouth, United Kingdom Succession Wealth Full time

    Financial Services Team Leader OpportunityWe are seeking a highly organized and competent Revenue Team Leader to join our Finance Team in Plymouth.In this fast-paced role, you will work as an integral part of our Finance team, ensuring Aged Debt records are accurate and following the Revenue Recognition Policy and corroborate aged debt within agreed...

  • Team Leader

    5 months ago

    Plymouth, United Kingdom Ann Summers Full time

    Team Leader Plymouth, Devon, United Kingdom, PL1 1LR £11 - £12 Per Hour Permanent * Full time Posted: Friday, June 21, 2024 PM1079830PlyTL Documents Team Leader We’re on the hunt for a TEAM LEADER in our PLYMOUTH store, someone who is results-driven and absolutely service obsessed! Could that be YOU? You’ll be accountable for leading the success...

  • Team Leader

    5 months ago

    Plymouth, United Kingdom The Waterfront, Plymouth Full time

    The Waterfront is a spectacular sea-facing pub on West Hoe. Overlooking Plymouth Sound, the contemporary bar and restaurant draws visitors throughout the year to its breathtaking views, exceptional food and drink, and vibrant, welcoming atmosphere. Steeped in maritime history, The Waterfront is a Grade II listed building that’s recently been thoughtfully...

  • Team Leader

    6 months ago

    Plymouth, United Kingdom Brandon Trust Full time

    Plymouth Job Summary **Seeking team leaders in Plymouth**: Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills? Your skills and experience working in care could be a great match for our team leader role. All you need is to be a role model for excellent support, who can...

  • Administration Assistant

    5 months ago

    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    1. Administrator Assistant responsibilities Receives and acts on instructions from the Administration Team Leader Greets visitors, including couriers with equipment deliveries and collections to the department Answers telephone queries and acts on / directs as appropriate or on guidance of team leader Logs requests into the Medical Devices database and adds...

  • Apprenticeship for Team Leadership and Supervision

    4 weeks ago

    Plymouth, Plymouth, United Kingdom Aspire Training Team Full time

    Job Overview:The Aspire Training Team is currently recruiting for an individual to complete a Team Leader/Supervisor Level 3 Apprenticeship at a purpose-built childcare setting. Our Early Years team leader or supervisor apprenticeship has been designed by sector experts to help individuals gain leadership skills and progress within the industry.Key...

  • Housekeeping Team Leader

    5 months ago

    Plymouth, United Kingdom Nuffield Health Full time

    Housekeeping Team Leader Plymouth Hospital | Cleaning | Permanent contract | Part time Up to £24,458.50 pro rata | Dependent on experience 30 hours per week Our Housekeeping Team currently has an opportunity for a Housekeeping Team Leader. We have three operating theatres, 37 single en suite rooms and a four bedded endoscopy recovery room adjacent to...

  • Team Administrator

    7 months ago

    Plymouth, United Kingdom Livewell Southwest Full time

    To deliver an effective and competent level of administrative support and consistently deliver a client focussed service which promotes good customer service and effective working relationships. To be responsible for providing daily administrative support in the Health Inclusion Pathway-Plymouth (HIPP) service area ensuring business priorities are met for...