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Digital Product Lead
4 months ago
We are looking for a talented Digital Product Lead to join our Digital Commerce team who own our e-commerce products across all European markets. This a great opportunity to join a team of innovative and passionate people, who are driving the development, operation and ongoing evolution of one of Europe’s largest travel websites with over 700m visits and over €6.5bn revenue per year.
TUI Group is the world’s number one integrated tourism business. Digital Commerce is a global team responsible for all E-commerce products. We are a multi-disciplinary team across Digital Marketing, Digital Product, Digital Experience, SEO and Optimisation & Analytics. At TUI we’re ambitious to become the leader in digital sales within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.
Our Head office is in Luton,(30 Minutes from London) but TUI believes that work is something you do, not somewhere you go. We believe in offering as much flexibility to the individual on whether they work from an office or elsewhere. Of course there may be occasions when we will need you in the office for business reasons, but wherever reasonable we allow you to make the choice.
ABOUT THE ROLE
The Product Lead will lead a Pod on one of our Digital Products. Our product teams are organised into ‘Pods’, providing leadership and expertise for their area of responsibility (a stage in the customer journey or a specific holiday type). You will understand Product Management, eCommerce, Agile and UX. You will get a buzz from delivering great experiences for the customer that drive great results for the company. You’ll be a great communicator, with your teams, your peers and with Senior Stakeholders up to board level.
**Your key areas of responsibility will be to**:
Create and communicate a compelling Product Vision using stimulus such as the Digital Strategy, customer needs, stakeholders’ needs and external best practice.
Work closely with business stakeholders and relevant colleagues to develop, prioritise and agree the detailed product roadmap.
Define high level product KPIs, OKRs and success metrics
Ensure that the Analysts within the team are producing regular, insightful reports into their Product performance and that the team are engaged with and aware of these
Ensure that the quality of the live product is monitored, defects raised, and opportunities for improvements are raised into the product backlog
Provide line management for Product Owners, Digital Experience Lead, Optimisation & Insights Manager, and Senior Quality Engineer
Foster a culture of innovation, collaboration, feedback, continuous learning
ABOUT YOU
You will thrive in a fast paced, collaborative environment. Have a good understanding of user centred design, agile, customer data and how to motivate & inspire your teams to deliver improvements to the customer experience.
You’ll be an experienced leader across Product, Design, Analytics and Optimisation, with experience of creating, communicating and implementing a digital product strategy and communicating that across the organisation and markets.
You’ll be experienced in Agile, with an ability to develop and own a Product roadmap, and drive intelligent overall prioritisation through your understanding of brilliant user experience, knowledge of AB testing and analytics.
ABOUT OUR OFFER
Competitive salary
Pension scheme and life assurance
Generous holiday entitlement & holiday discounts
Forward thinking ways of working
TUI time off, purchase of additional holiday entitlement
Excellent rates with foreign exchange and discounts with retailers
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
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