Reinstatement Scheduler

Are you a highly organised individual with the ability to communicate effectively and multi-task? If so, we have a great opportunity for you to join our Repair and Maintenance (R&M) Supply team as a Reinstatement Scheduler

**The role**

You will be responsible for ensuring that our staff have a fully scheduled workload, which is planned to ensure the best possible efficiencies. You will need to co-ordinate and balance job priorities from multiple sources ranging from customers, operations and our engineering department.

You will also need to be able to rearrange and mobilise support for unplanned emergency work at short notice. Team working is a big part of this role as you will be working with the rest of the scheduling team, the field-based staff plus their managers and supervisors, ensuring that all key performance indicators (KPIs) and performance targets are either met or exceeded.

**What do I need?**

We're looking for a proactive and practical individual, who can deal effectively with customer and internal stakeholders. You will need to have excellent organisational skills and the ability to meet tight deadlines. You will need to be computer and systems literate with the ability to use multiple types of IT software.

Excellent customer service skills are essential, as well as being able to communicate effectively to people at multiple levels. You will need to be able to demonstrate your ability to work well in a pressurised environment and be able to multi-task throughout the working day, while also supporting your team members in assisting with their workloads at busy times.

**Benefits for you**
- Pension - up to 20% combined contribution
- 25 days’ holiday rising to 28 with length of service
- Opportunity to buy and sell up to five days’ holiday
- Life assurance (four times your salary)
- Flexible working
- Cashback and discounts from over 1,200 retailers
- Paid volunteering day
- Enhanced maternity leave
- Health and wellbeing programme
- Support from mental health first aiders

**What will you get from us?**

Our people tell us Wessex Water is a great place to work, and they stay with us We are proud of how we support development and career progression. We have a wealth of both financial and non-financial benefits to offer our people and are committed to ensuring we provide an environment that supports health and wellbeing and flexible working.

We continue to promote diversity and inclusion. With that in mind, we welcome all applicants.

We are delighted to have signed the Armed Forces covenant and are a Disability Confident Employer. Applicants who declare they have a disability or have previously served with the Armed Forces, and meet the minimum requirements for the job, will automatically be invited for an interview.

Please let us know if you require any additional support or adjustments to assist you in starting your journey with Wessex Water.

If you have what it takes to join this award-winning business and want to be part of our exciting journey and share in that success, then please get in contact with us to find out more.

**_Sound interesting? Please click APPLY to progress to the next step._