Shop Assistant

5 months ago


Dumfries, United Kingdom Calmac Developments Ltd ta Woodland House Hotel Full time

Overview:
We are seeking a motivated and customer-oriented individual to join our team as a Shop Assistant. As a Shop Assistant, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our shop. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional service. The hours for this vacancy are early morning starting at 5.45 a..m. on a two week rota weekend work involved and one evening shift 5 p.m. to 9 p.m. plus holiday cover.

**Responsibilities**:

- Assist customers with their inquiries, providing product information and recommendations
- Process sales transactions accurately and efficiently
- Maintain cleanliness and organization of the shop floor
- Stock shelves and ensure products are properly displayed
- Assist with inventory management, including receiving and restocking merchandise
- Collaborate with team members to achieve sales targets and deliver outstanding customer experiences
- Handle customer complaints or concerns in a professional and timely manner

**Experience**:

- Previous experience in a retail or customer service role is preferred
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Excellent interpersonal skills with the ability to build rapport with customers
- Basic computer skills for operating point-of-sale systems

If you are a friendly, enthusiastic individual with a passion for customer service, we would love to hear from you. Join our team as a Shop Assistant and contribute to creating an exceptional shopping experience for our valued customers.

**Job Types**: Part-time, Permanent

**Salary**: £11.45 per hour

Expected hours: 18 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person


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