IT Support Engineer
4 days ago
My Client is a leading financial services company based in Darlington
As a result of business demands, the company is looking to recruit an experienced IT Support Engineer. The role offers substantial development opportunities within the company.
The job:
Benefits: We offer exposure to most aspects of IT, working hands-on with a wide range of IT systems, and a variety of tasks, objectives and project work. We follow a continuous improvement methodology, use a risk-based approach, and encourage technical skillsdevelopment. There are progression opportunities within the team over time for those who demonstrate exceptional performance.
**Responsibilities**:
End user and client related technical support, day to day IT operation (including networking and security), problem solving and diagnostics, information security compliance, change implementation, some project work.
Personal qualities, experience and skills
Essential skills: Windows Active Directory and Group Policy administration, Security, IP networking and firewall administration, Microsoft 365 administration, Android OS, ticket-based team workflows, customer friendly with good communication skills, teamworking, good prioritisation and time management, excellent problem solving and diagnostic ability.
Useful skills: Linux server administration, Linux desktop, information security standards such as ISO 27001 and PCI DSS, SQL writing, AWS or cloud-hosted infrastructure, IaC, programming or scripting (Java, Groovy, Bash), mobile device break/fix diagnostics,Microsoft Exchange administration, technical diagramming, writing policy and procedures, telephony platforms, IVR building and dialler configuration, incident management, industry knowledge, SC.
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