Administrator

2 days ago


Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

We are currently looking to recruit an enthusiastic and motivated Administrator, to provide administrative support for the Cambridge Locality Team based at Union House.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs, then we want to hear from you.

We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust. If you meet the eligibility criteria there will be the opportunity to complete a Level 2, 3 or 4 Apprenticeship qualification in Business and Administration. As part of the apprenticeship, you will achieve a national recognised qualification and gain experience in administration in a health care setting.

The post holder will be required to provide a comprehensive administrative service supporting the existing team administrators as well as a range of clinical staff. Duties will include shared reception duties, booking appointments for clinicians and with patients over the telephone, processing referrals, maintaining waiting lists, typing of minutes, ordering stationery and other general administrative duties.

We are looking for someone with strong administrative skills including strong IT and knowledge of Teams, you will also have excellent communication skills. We have a large supportive team and require someone who has experience of working in a busy office / clinical setting.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.
- Typing of letters, summaries and reports, if appropriate.
- Ensuring good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone.
- Take accurate messages and ensure these are passed on to the appropriate people.
- Organise appointments and transport for clinics as directed.
- Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date.
- Monitor and maintain the departments admin stocks.
- Arrange meetings as and when required.
- Accurately input data onto the relevant electronic system, in a timely manner in line with standard operating procedures.
- Update bed/caseload/zoning boards to reflect live ward/team state as directed.
- Deal with staff and service user requests that may be part of a cash office function as and when required, and in accordance with Trust procedures.


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