Current jobs related to Welcome & Service Assistant - Alcester - National Trust

  • Welcome & Service Assistant X 2

    4 months ago

    Alcester, United Kingdom National Trust Full time

    Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service. **What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).** Reporting to the Welcome Manager, you’ll work within a team of 4 other Welcome & Service Assistants and...

  • Customer Service Representative

    2 days ago

    Alcester, Warwickshire, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...

  • Customer Service Representative

    2 days ago

    Alcester, Warwickshire, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...

  • Facilities Assistant

    4 months ago

    Alcester, United Kingdom National Trust Full time

    Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 350 hours over the duration of the contract....

  • Customer Service Representative

    1 week ago

    Alcester, Warwickshire, United Kingdom Tenpin Ltd Full time

    About UsTenpin Ltd is a leading entertainment company that offers a unique blend of bowling, dining, and leisure activities. Our mission is to provide an exceptional experience for our customers, and we're looking for talented individuals to join our team.The RoleWe're seeking a highly motivated and customer-focused Customer Service Assistant to join our...

  • Customer Service Representative

    1 week ago

    Alcester, Warwickshire, United Kingdom Tenpin Ltd Full time

    About UsTenpin Ltd is a leading entertainment company that offers a unique blend of bowling, dining, and leisure activities. Our mission is to provide an exceptional experience for our customers, and we're looking for talented individuals to join our team.The RoleWe're seeking a highly motivated and customer-focused Customer Service Assistant to join our...

  • Care Assistant

    3 months ago

    Alcester, United Kingdom Prime Life Full time

    **Make a difference every day and give back to your community!** **Benefits of becoming our Bank Care Assistant**: This role offers great work life balance, with shift patterns offered across a 7-day working week between the hours of 8am and 8pm, or 8pm and 8am. In return for your commitment to our residents, we can offer range of excellent benefits...

  • Customer Service Representative

    2 weeks ago

    Alcester, Warwickshire, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time

    Job Summary:We are seeking a highly organized and communicative Customer Service Representative to join our team at HR Employment Bureau Limited. As a key member of our customer service team, you will be responsible for managing sales, customer inquiries, and contract reviews for our valued clients.Key Responsibilities:Manage sales and customer inquiries for...

  • Customer Service Representative

    2 weeks ago

    Alcester, Warwickshire, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time

    Job Summary:We are seeking a highly organized and communicative Customer Service Representative to join our team at HR Employment Bureau Limited. As a key member of our customer service team, you will be responsible for managing sales, customer inquiries, and contract reviews for our valued clients.Key Responsibilities:Manage sales and customer inquiries for...

  • Customer Service Assistant

    3 months ago

    Alcester, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - WarwickshireCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our...

  • Customer Service Assistant

    1 month ago

    Alcester, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - WarwickshireCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our...

  • Customer Service Assistant

    3 months ago

    Alcester, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - WarwickshireCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our...

  • Customer Service Assistant

    1 month ago

    Alcester, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - Warwickshire Come join our fantastic team. We love to entertain! It's in our DNA! and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our...

  • Customer Service Assistant

    3 months ago

    Alcester, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - WarwickshireCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our...

  • Stock Replenishment Assistant

    7 days ago

    Alcester, Warwickshire, United Kingdom Guidant Global Full time

    Stock Replenishment AssistantWe are seeking a reliable and experienced Stock Replenishment Assistant to join our team at Guidant Global. As a key member of our retail operations team, you will be responsible for ensuring that our stores are well-stocked and visually appealing.Key Responsibilities:Maintain accurate inventory levels and ensure that stock is...

  • Stock Replenishment Assistant

    7 days ago

    Alcester, Warwickshire, United Kingdom Guidant Global Full time

    Stock Replenishment AssistantWe are seeking a reliable and experienced Stock Replenishment Assistant to join our team at Guidant Global. As a key member of our retail operations team, you will be responsible for ensuring that our stores are well-stocked and visually appealing.Key Responsibilities:Maintain accurate inventory levels and ensure that stock is...

  • Customer Service Representative

    2 weeks ago

    Alcester, Warwickshire, United Kingdom McDonald's Full time

    McDonald's Customer Care Apprentice**Delivering Exceptional Customer Experiences**As a Customer Care Apprentice at McDonald's, you will play a vital role in ensuring every customer's visit is nothing short of brilliant. Your primary responsibility will be to create positive moments for our customers, while working towards achieving a Level 2 Customer Service...

  • Customer Service Representative

    3 weeks ago

    Alcester, Warwickshire, United Kingdom McDonald's Full time

    McDonald's Customer Care Apprentice**Delivering Exceptional Customer Experiences**As a Customer Care Apprentice at McDonald's, you will play a vital role in ensuring every customer's visit is nothing short of brilliant. Your primary responsibility will be to create positive moments for our customers, while working towards achieving a Level 2 Customer Service...

  • Senior Care Assistant

    3 months ago

    Alcester, United Kingdom Barchester Healthcare Full time

    **ABOUT THE ROLE** **A £500 Golden Hello bonus is just one of the ways we’ll reward you when you join Barchester in this role.** As a Senior Care Assistant at a Barchester care home, you’ll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring...

  • Teaching Assistant

    2 weeks ago

    Alcester, United Kingdom Smile Education Full time

    Smile Education is excited to offer a fantastic opportunity for a Part-Time Teaching Assistant to join our team, working with a charming village school near Alcester. This role offers a blend of day-to-day supply work and pre-scheduled rota shifts, providing flexibility and variety for those looking to support students in a rewarding environment.About the...

Welcome & Service Assistant

4 months ago

Alcester, United Kingdom National Trust Full time

Working within a bustling atmosphere as part of a passionate team, you'll play a core part in providing fantastic customer service.

**Salary**:£10.78 per hour

**Contract duration**:Fixed term contract until the 3rd November 2024

**Hours**:Flexible hours which will be discussed at pre-interview phone call conversation.

**What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).**

Reporting to the Welcome Manager, you’ll be part of a team of 5 Welcome & Service Assistants working alongside our great volunteer team, to help deliver exceptional service to our visitors and ensure they enjoy their day.

You’ll help grow support for our property and the wider organisation. You'll be focussed on great service, growing supporter loyalty and looking after our thousands of supporters who come to enjoy all Coughton has to offer.

Click here for more information about this location

What you'll be doing:As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day.

As a Welcome & Service Assistant, you'll be the first face our visitors see and it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of their day and ensuring they get the most out of it. This could include recommending walks, discussing membership options, helping promote our upcoming events and providing services such as mobility vehicles for the less mobile.

You'll answer queries and make sure visitors can find everything they need for their visit. Working with our spirit of place, you'll work with the visitor welcome team to link everything we do back to our cause and the ongoing work we do, especially our current wide-scale conservation project to conserve the roof, windows and façade of the building. You’ll be comfortable sharing Coughton’s stories and the value and importance of being a member of the National Trust and all the benefits this provides.

You'll deliver good standards of presentation at the property by carrying out regular presentation checks around site, which will involve cleaning the toilets, litter-picking, and checking our signage. You’ll also ensure all our communications with our visitors are clear and consistent from the arrival at the driveway to the posters and signs around the property.

Who we're looking forWe'd love to hear from you, if you are:

- Customer focused with an understanding of the importance of great service
- A team player, but also can work on your own initiative
- Well organised and adaptable
- Willing to learn new skills
- Have a positive attitude

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 03/11/24)