Matron Network Services

DUTIES AND RESPONSIBILITIESClinical To ensure that the highest standards of clinical care are provided and monitoredwithin their areasProvision of professional leadership, motivation and supervision to ensure high standards of patient care.Act as a credible role model for the Division that will involve a clinical commitment.Daily visibility and contact with areas within sphere of responsibility and undertake as a minimum a weekly ward walk around with all unit coordinatorsTo ensure professional nursing advice is provided to the specialty and Divisional team, using the expertise of nurse specialists and nurse consultants where appropriate.To support all grades of staff in resolving clinical issues whilst ensuring that the fundamentals of care are right.Facilitate and support clinical leads /ward manager to develop effective working relationships with the multidisciplinary team to enhance the care and management of patients.Ensure all investigations into complaints/litigation/adverse events are completed competently and within agreed time-scales.Implementing necessary changes to models of care to meet local, national and speciality audit recommendations, as agreed with the Divisional management Team. Patient Quality/Safety To ensure measures are in place to promote a safe environment for patients, visitors and staffTo ensure that lessons learnt and changes to clinical practice from RCAs Trust wide are communicated throughout the Business Unit and Division and acted upon.To ensure the implementation of national, local and Trust standards of best practice and quality and monitor performance against these that informs the corporate performance review programme.Implement strategies to ensure clinical care within the Business Unit complies where appropriate with national standards for care and national service frameworks.Ensure all Unit coordinators /ward managers participate in and progress monthly nursing indicator audits, ensuring that action plans are implemented within agreed time frames.Ensure that all business units/wards have systems in place to identify report and manage risk which involves taking action and monitoring work areas in accordance with Health and Safety legislation and guidance from the National Patient Safety Agency.Undertake Clinical Risk Assessments as appropriate and as discussed with the General Manager/Divisional Nurse Director and Divisional Director.To ensure systems are in place for assessing and prioritising the purchasing of medical devices and ensuring staff are appropriately trained in their use. Work with the Division management team in the procurement, implementation and decontamination of medicalequipment. Ensure systems are in place for training and recording competency in the use of new devices.To ensure that there are high standards of documentation and care planning in all areas of practice.

Ensuring there are regular reviews of all documentation, and focused action plans are produced when areas of concern are identified.Lead and co-ordinate the staffing response to a biological or chemical incident.Lead and Co-ordinate the staffing response to a major incident.Develop links with other wards/departments including surgical division ward managers, pre op assessment units developing practice to avoid cancellations and to facilitate a qualityexperience for patients.Oversee trials of new equipment and ensure appropriate legislation and safety measures are adhered to. Patient Experience To ensure that there are systems in place to capture and act upon information related to the patient experiencePromote patient centred service delivery by providing visible and accessible senior professional presence to which staff, patients and their families can turn to for assistance.Maintaining effective channels to obtain views and concerns of service users and to take action as appropriate where in use produce weekly reportsEnsuring that the patient experience remains the focal point for service improvement within the Division.Establish effective relationships with PALS and the complaints team encouraging the staff in the proactive resolution of concerns. Ensure that actions arising from patient feedback are progressed. Infection Prevention To ensure that all staff are aware of and implement best practiceThe Matron will: Ensure the clinical environment is clean, take an active role in quality and service standards for cleanliness and will be able to challenge in house provision of cleanliness services making recommendations for change.

Where cleanliness services do not meet expectations the Matron will ensure that this is escalated to the Hotel Services Manager for action to be taken.Robust systems for follow up and assurance will be in place and monitored.Provide leadership and be a role model for all staff in prevention and control of infection, undertaking audits and ensuring high standards are maintained at all times. Saving lives will be embedded in all clinical areas.Ensuring the hi