Support & Outreach Worker

3 weeks ago

Aberystwyth, United Kingdom Cymdeithas Gofal The Care Society Full time

The main objectives of the post will be:
To work as part of a team of Support Workers under the direction of the Support Team Manager

To provide one to one floating tenancy support to single people, vulnerable families with children young people leaving care, service users in temporary accommodation and disabled service users, based on individual support plans and in line with the Housing Support Grant funding criteria

To deliver bespoke packages of care (not personal care) to service users with learning disabilities, mental health issues, autism, etc.

Support will entail providing practical help and assistance over a period of time to promote successful tenancies, safety and well-being, independent healthy living and integration into the community.

Role:
To work under the direction of the Support Team Manager in carrying out the following tasks:
To ensure each service user has a written personal support plan that addresses individualsupport needs, or details of the aspects of outreach/ befriending delivered to specific individuals.

To ensure that support is carried out in a structured manner as per supporting people criteria.

To ensure that the personal support plan is regularly reviewed, as recommended, and that any actions to be undertaken are done so with the full agreement of the service user.

To ensure that all support and outreach notes are written up, signed and filed at the end of each

session and that each support file contains all relevant information as required by Supporting People.

To work and communicate effectively with all relevant partner agencies to ensure a co-ordinated

approach to service delivery.

To undertake risk assessments for all clients if not already available

To report directly to the Support Team Manager regarding cases where concerns are raised involving child welfare or child protection issues, liaising with statutory services and referring agencies

To prepare reports as directed by the Support Team Manager or Senior Management.

Maintain effective electronic and paper-based office information systems and organised records.

Manage personal mileage and expenses to be scrutinised on a monthly basis by the Support

Team Manager and other relevant staff.

To liaise with all relevant Statutory and /or voluntary organisations as per in the best interests of the service user or family member i.e. DSS, Local Authority Housing Section and Benefits Section, Social Services, etc.

To participate in any scheduled supervisions and appraisals

To undertake any other duties as may be required.

General Care Society Responsibilities:
Under the Health and Safety at Work Act, all employees are required to take care of their own health and safety and that of other employees and members of the public, and to co-operate with the Society in complying with their statutory duties.

Strict adherence to confidentiality, particularly regarding personal details of staff and service users, is of paramount importance.

Communication and teamwork is a vital aspect to the success of the Society’s work. Consequently all members of staff are contracted to attend regular team and organisational meetings as directed, including necessary training.

To contribute to the development and promotion of the projects and further initiatives within the Society.

To operate within the Society’s overall vision, policies and procedures.

Whilst this job description is indicative of the range of current duties and responsibilities of the post holder, it is not comprehensive. It is inevitable that the duties will change as the role develops and it is essential therefore that it should be regarded with a degree of flexibility, so that changing circumstances can be met. As the scheme develops, the job description will be reviewed with the post holder.

**Salary**: £20,978.26-£22,894.32 per year

Schedule:

- Monday to Friday

**Language**:

- Welsh (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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