Transport Controller/planner

7 months ago

Shrewsbury, United Kingdom EMED Group Full time

We have a fantastic opportunity for a Controller/Planner to join our team based in Shrewsbury, Shropshire.

We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service.

**Some of the benefits can you expect.**
- £12.40 per hour
- 4 on 4 off shift pattern 0800-2000 - 40.36 hours per week exclusive of 30 minute unpaid break.
- Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Unlimited mental health consultations.
- Unlimited physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards_._
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (_through an internal campaign in Autumn/Winter)_

**Main Duties**
- Check and plan daily and future bookings within the Cleric controlling system, ensuring resourcing is correct and all sub-contractor, taxi and volunteers are informed where applicable.
- The main focus of the role will be the dispatch and management of the operational crews to ensure timely and efficient collection and delivery of patients between destinations and achieving contractual targets.
- To receive in an accurate, effective and polite manner, requests for patient transport and queries regarding ambulance journeys, ensuring compliance with relevant service procedures and standing orders.
- Undertake general clerical duties including but not exclusive checking booking lists, data input, completing ad-hoc forms/invoices as necessary.
- Maintaining and enhancing the performance and quality of service offered to patients and customers.
- Deal promptly, professionally and efficiently with all telephone calls received taking appropriate action on own initiative where required. Liaison with other agencies such as GP’s, Nursing Homes, Hospital Clinics and Wards.
- Maintain patient flow across all control areas through effective liaison with colleagues and hospital staff and prompt resolution of urgent problems and appropriate responses to unplanned events.
- Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.
- The ability to work on your own initiative and problem solve.
- Good organisational skills.

**Our Values**

Collaborative - we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile - We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable - We do what we say we will do, we take responsibility and we behave with integrity.

Empowered - We are confident and committed to taking responsibility to deliver the highest quality service.

**About Us**

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

  • Planner/dispatcher (Night)

    2 weeks ago

    Shrewsbury, United Kingdom E-zec Medical Transport Services Ltd Full time

    As a Dispatcher/Planner you will be providing a vital service as a liaison between our ambulance control centre, our operational staff, patients and Health Care Professionals. This is an exciting opportunity to join a knowledgeable team and we are looking for a motivated, logical thinking, caring, innovative and enthusiastic person to join us. **We are...

  • Transport Planner

    1 week ago

    Shrewsbury, United Kingdom Proactive Personnel Ltd Full time

    Are you looking for a new opportunity within the Transport industry? We are proud to be supplying a well-established, family run business in Nesscliffe, looking for a Transport Planner join their expanding team. If this interests, you then we would LOVE to hear from you! What’s in it for you? - Free, On-site parking - Long term career - Permanent...

  • Transport Controller

    7 months ago

    Shrewsbury, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a night Transport Controller/Planner to join our team in Shrewsbury. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Set working hours - 18.00 - 06.00 - 4 on, 4 off - £13.95 per hour - Life...

  • Controller / Planner

    7 months ago

    Shrewsbury, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Controller/Planner to join our team base in Shrewsbury due to continued company growth. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - £12.28 hourly rate - 40.36 hours. 4 on 4 off shift pattern -...

  • Planner/dispatcher

    2 weeks ago

    Shrewsbury, United Kingdom E-zec Medical Transport Services Ltd Full time

    We have an exciting opportunity for an enthusiastic individual to take the next step in their career, in the role of a Controller at our Shrewsbury location. As a Controller you will be responsible for planning and controlling the daily movement of the medically eligible patients to and from NHS Healthcare facilities. This role is 37.5 hours per week,...

  • Dispatcher / Planner

    2 weeks ago

    Shrewsbury, United Kingdom E-zec Medical Transport Services Ltd Full time

    We have an exciting opportunity for an enthusiastic individual to take the next step in their career, in the role of a Controller based from our Shrewsbury location. As a Controller/Dispatcher you will be responsible for planning and controlling the daily movement of the medically eligible patients to and from NHS Healthcare facilities. This role is 37.5...

  • Supply Chain Planner

    2 weeks ago

    Shrewsbury, United Kingdom Anderson Scott Solutions Ltd Full time

    **Supply Chain Planner** **Shrewsbury** **£27,000 plus excellent benefits** A global organisation with its UK headquarters based in Shrewsbury is looking to recruit a Supply Chain Planner to join its expanding team. Reporting to the Group Supply Chain Analyst & Coordinator you will be part of the procurement team, focusing on inventorycontrol, demand...

  • Stock Controller

    2 days ago

    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Inventory Planner / Stock Controller - Permanent – ShrewsburyL & C Consulting are working closely with a Shrewsbury based concern to recruit for a new Supply Chain / Inventory Planner / Purchasing Administrator / Buying Assistant / Procurement Support. Based in modern offices, this new, permanent position will be based within a small procurement and...

  • Inventory Controller

    3 days ago

    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Inventory Planner / Stock Controller - Permanent – ShrewsburyL & C Consulting are working closely with a Shrewsbury based concern to recruit for a new Supply Chain / Inventory Planner / Purchasing Administrator / Buying Assistant / Procurement Support. Based in modern offices, this new, permanent position will be based within a small procurement and...

  • Maintenance Planner

    1 month ago

    Shrewsbury, United Kingdom CV-Library Full time

    Job Advert: Maintenance Planner Are you a skilled and detail-oriented professional with experience in aircraft maintenance and planning? We are seeking a Maintenance Planner to join our dynamic team, ensuring our operations remain compliant, efficient, and airworthy. As a Maintenance Planner, you will play a pivotal role in coordinating scheduled...

  • Maintenance Planner

    2 weeks ago

    Shrewsbury, United Kingdom Innovate Recruitment Ltd Full time

    Job Advert: Maintenance Planner Are you a skilled and detail-oriented professional with experience in aircraft maintenance and planning? We are seeking a Maintenance Planner to join our dynamic team, ensuring our operations remain compliant, efficient, and airworthy. As a Maintenance Planner, you will play a pivotal role in coordinating scheduled...

  • Maintenance Planner

    1 month ago

    Shrewsbury, United Kingdom Innovate Recruitment Ltd Full time

    Job Advert: Maintenance Planner Are you a skilled and detail-oriented professional with experience in aircraft maintenance and planning? We are seeking a Maintenance Planner to join our dynamic team, ensuring our operations remain compliant, efficient, and airworthy. As a Maintenance Planner, you will play a pivotal role in coordinating scheduled...

  • Maintenance Planner

    2 months ago

    Shrewsbury, United Kingdom Guidant Global Full time

    The Maintenance Planner is responsible to provide short/medium term planning requirements and Material Planning requirements to support aircraft scheduled maintenance inputs. Responsibilities To ensure that all appropriate legislative and Company Procedures are adhered to in order to ensure that the Company remains compliant and aircraft airworthy. Liaison...

  • Maintenance Planner

    3 months ago

    Shrewsbury, United Kingdom Guidant Global Full time

    The Maintenance Planner is responsible to provide short/medium term planning requirements and Material Planning requirements to support aircraft scheduled maintenance inputs.ResponsibilitiesTo ensure that all appropriate legislative and Company Procedures are adhered to in order to ensure that the Company remains compliant and aircraft airworthy.Liaison with...

  • Maintenance Planner

    4 weeks ago

    Shrewsbury, United Kingdom Guidant Global Full time

    The Maintenance Planner is responsible to provide short/medium term planning requirements and Material Planning requirements to support aircraft scheduled maintenance inputs.ResponsibilitiesTo ensure that all appropriate legislative and Company Procedures are adhered to in order to ensure that the Company remains compliant and aircraft airworthy.Liaison with...

  • Maintenance Planner

    4 weeks ago

    shrewsbury, United Kingdom Guidant Global Full time

    The Maintenance Planner is responsible to provide short/medium term planning requirements and Material Planning requirements to support aircraft scheduled maintenance inputs. Responsibilities To ensure that all appropriate legislative and Company Procedures are adhered to in order to ensure that the Company remains compliant and aircraft airworthy. Liaison...

  • Stock Controller

    2 months ago

    Shrewsbury, United Kingdom CV-Library Full time

    Inventory Planner / Stock Controller - Permanent – Shrewsbury L & C Consulting are working closely with a Shrewsbury based concern to recruit for a new Supply Chain / Inventory Planner / Purchasing Administrator / Buying Assistant / Procurement Support. Based in modern offices, this new, permanent position will be based within a small procurement and...

  • Stock Controller

    2 weeks ago

    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Inventory Planner / Stock Controller - Permanent – Shrewsbury L & C Consulting are working closely with a Shrewsbury based concern to recruit for a new Supply Chain / Inventory Planner / Purchasing Administrator / Buying Assistant / Procurement Support. Based in modern offices, this new, permanent position will be based within a small procurement and...

  • Inventory Controller

    1 month ago

    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Inventory Planner / Stock Controller - Permanent – Shrewsbury L & C Consulting are working closely with a Shrewsbury based concern to recruit for a new Supply Chain / Inventory Planner / Purchasing Administrator / Buying Assistant / Procurement Support. Based in modern offices, this new, permanent position will be based within a small procurement and...

  • Stock Controller

    1 month ago

    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Inventory Planner / Stock Controller - Permanent – Shrewsbury L & C Consulting are working closely with a Shrewsbury based concern to recruit for a new Supply Chain / Inventory Planner / Purchasing Administrator / Buying Assistant / Procurement Support.Based in modern offices, this new, permanent position will be based within a small procurement and...