Customer Assistant

6 months ago


Matlock, United Kingdom M&S Full time

**All the details**

**Work Pattern**:
**Week 1**
**Saturday 13:30-22:00**

**Week 2**
**Saturday 13:30-22:00**

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



  • Matlock, United Kingdom CHATSWORTH GARDEN CENTRE Full time

    As a Till & Customer Service General Assistant, you will be responsible for Engaging openly with our customers with an energetic and can-do attitude Ensuring customers are served in a timely and polite manner Being able to provide exemplary and friendly customer service to all our customers Helping our customers with any queries they have and promoting...


  • Matlock, United Kingdom CHATSWORTH GARDEN CENTRE Full time

    As a Till & Customer Service General Assistant, you will be responsible for Engaging openly with our customers with an energetic and can-do attitude Ensuring customers are served in a timely and polite manner Being able to provide exemplary and friendly customer service to all our customers Helping our customers with any queries they have and promoting...

  • Customer Assistant

    6 months ago


    Matlock, United Kingdom M&S Full time

    **All the details** **Work Pattern**: **Week 1** **Thursday 18:00-22:00** **Friday 18:00-22:00** **Saturday 18:022:00** **Week 2** **Thursday 08:00-12:00** **Friday 08:00-12:00** **Saturday 08:00-12:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...


  • Matlock, Derbyshire, United Kingdom Birds Bakery Full time

    Join Our Team!We are currently looking for a skilled Weekend Sales Assistant to join our team at Birds Bakery. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you!About the Job* Provide top-notch customer service, ensuring every customer has a positive shopping...

  • Catering Assistant

    6 months ago


    Matlock, United Kingdom Cromford Mills Full time

    **JOB TITLE: Catering Assistant** **LOCATION: Cromford Mills** **RESPONSIBLE TO: Assistant Catering Manager (or Catering Supervisor during absence)** **PURPOSE OF JOB**: - To work as part of a team to provide a high quality, customer focused catering service (serving and helping with the preparation of foods). - Maintain highest standards of food hygiene...


  • Matlock, United Kingdom Expeditors Full time

    Job Description Summary: Ensure timely and accurate movement of freight and information, while providing exceptional customer service. Tasks and Duties: This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee. The list includes; Receive documents. Prepare customs...


  • Matlock, United Kingdom Expeditors Full time

    Job DescriptionSummary:Ensure timely and accurate movement of freight and information, while providing exceptional customer service.Tasks and Duties:This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee. The list includes;Receive documents.Prepare customs entries in Customsware...

  • Sales Assistant

    6 months ago


    Matlock, United Kingdom British Heart Foundation Full time

    **Loca**tion**:14 Firs Parade, Matlock, DE4 3AS **Hours/Work pattern**:7 hours per week (must be available on Sundays) **Contract**:Permanent Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the role** When it comes...


  • Matlock, United Kingdom New Bath Hotel and Spa Full time

    Job Title: Food and Beverage As stant Overview: We are c rently se - ng a Food and - erage Assistant - join our team in pr - ding exce - nt service i - hospitality en ironment. - ll have a passion fo food preparation - ate - g, an - nsuring hi h stan - ds of food s - ty in a r - aurant sett Responsib - ties: - Assist in food prepar - on and...

  • Services Assistant

    6 months ago


    Matlock, United Kingdom Sainsbury's Full time

    **Location** - Matlock Store, Sainsbury's Supermarkets Ltd Cawdor Way, Matlock, DE4 3SP **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 235556 **Schedule** Sun 12:30pm - Sun 4:30pm Mon 6pm - Mon 10pm Wed 11am - Wed 3pm - Total hours: 12_ Love food, variety and helping...

  • Services Assistant

    6 months ago


    Matlock, United Kingdom Sainsbury's Full time

    **Location** - Matlock Store, Sainsbury's Supermarkets Ltd Cawdor Way, Matlock, DE4 3SP **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 235554 **Schedule** Tue 3pm - Tue 7pm Fri 5pm - Fri 9pm Sat 12pm - Sat 4pm - Total hours: 12_ Love food, variety and helping people?...

  • Catering Assistant

    7 months ago


    Matlock, United Kingdom Derbyshire County Council Full time

    An exciting opportunity has arisen to join award-winning Derbyshire Catering Service. Are you passionate about food and enjoy working as part of a team? We are currently recruiting for a relief Catering Assistant to work as a valued member of our dedicated catering team. You will be supporting the kitchen supervisor in all areas across the Derbyshire. This...

  • Retail Sales Assistant

    6 months ago


    Matlock, United Kingdom Grape Tree Full time

    **PEAK VILLAGE** **RETAIL SALES ASSISTANT - 16 HOURS HOURS PER WEEK** Established in 2012 Grape Tree currently has 145 stores in the UK We are looking to recruit confident and enthusiastic Retail Sales Assistant at our **PEAK VILLAGE **store. You will be reporting to the Store Manager and typically your duties will include: **ROLE**: You will provide...

  • Retail Sales Assistant

    6 months ago


    Matlock, United Kingdom Grape Tree Full time

    **PEAK VILLAGE** **RETAIL SALES ASSISTANT - 16 HOURS PER WEEK** Established in 2012 Grape Tree currently has 146 stores in the UK We are looking to recruit confident and enthusiastic Retail Sales Assistant at our **PEAK VILLAGE ** store. You will be reporting to the Store Manager and typically your duties will include: **ROLE**: You will provide fast,...


  • Matlock, Derbyshire, United Kingdom Derbyshire County Council Full time

    We are seeking a Customer Care Assistant to join our Call Derbyshire contact centre team in Derbyshire. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our residents receive the support they need.Key Responsibilities:Provide timely and effective responses to customer enquiriesLiaise with...


  • Matlock, United Kingdom Platinum Recruitment Consultancy Full time

    Role: Assistant General Manager Location: Ashbourne, DerbyshireSalary: £28,500Hours: 44 hours per weekPlatinum Recruitment is working in partnership with an amazing coffee-focused lifestyle brand emphasizing high-quality coffee, good food, and community. This is a great opportunity for an Assistant manager looking for more work life balance or an ambitious...

  • Assistant Manager

    3 months ago


    Matlock, United Kingdom Greene King Full time

    Company DescriptionAs Assistant Manager, you'llbe at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people...


  • Matlock, United Kingdom Derbyshire County Council Full time

    Join Our Dynamic Team as a Business Services Assistant Are you passionate about providing exceptional administrative support in a busy, customer-focused environment? Do you have a keen eye for detail and a knack for problem-solving? If so, we invite you to apply for the role of Business Services Assistant within our Special Needs and Disability (SEND)...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Join Our Dynamic Team as a Business Services Assistant** **Role Overview**: As a Business Services Assistant, you will play a crucial role in ensuring the smooth operation of our SEND Transport services. You will assist in the procurement and maintenance of specialised transport services, offering excellent customer service to our diverse range of service...


  • Matlock, United Kingdom Service Care Full time

    Service Care Legal are currently recruiting on behalf of a **Local Authority**, based in the **Derbyshire**, which is in need of a **Highways Legal Assistant** to join their team. This is an excellent opportunity to enhance you legal repertoire and experience a thriving Local Authority. **Role**: Highways Legal Assistant **Location**: Derbyshire, hybrid or...