Band 3 Audio Typist

2 weeks ago


Preston, United Kingdom Adecco UK Full time

My Nation Health client is looking for an enthusiastic, well-motivated Audio typist//Administrator to join their busy public sector team.

Within this role you will work within a multi-disciplinary team, and be responsible for the typing of clinical letters related to patient pathway management, To facilitate the delivery of high quality care to patients, visitors and staff by ensuring the efficient running of the Service.
- Provide audio typing support in a timely manner. Ensure that telephone calls are dealt with in a timely, polite and courteous manner, ensuring patients and staff enquiries are dealt with professionally, amending reports where appropriate. Any messages taken are clear and concise and where unable to assist the caller immediately, investigations to be carried out and a return call made to give accurate updates. Referring calls or messages to the appropriate person where necessary and rerouting these calls when required.
- There will be extensive involvement with secretarial colleagues, nursing teams, Clinicians and Service Managers across the Trust to ensure that patients are treated in accordance with the Trust's policy and procedures with expectations to contribute to the daily delivery of the service by ensuring all tasks required by the services are completed in as timely and efficient manner as possible.
- Contribute to the ongoing support of patients and their relatives
- To report to Band 4 senior medical secretaries
- A high standard of communication and interpersonal skills with the ability to work with staff at all levels is essential to this post along with a strong team ethic; you must have enthusiasm, motivation and demonstrate pride in your work.

Hours: Monday - Friday flexible between 8 - 5 (37.5 hours / week.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Deborah Kay



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