Client Care Advisor

2 months ago


Diss, United Kingdom Michelle Denny Recruitment Full time

Michelle Denny Recruitment is delighted to be partnering with CAM Legal Services in Diss who are looking for a Client Care Advisor - this opportunity will enable you to embark on a professional career with a starting salary of £25,000pa. This full-time, permanent role offers you the scope to put your administration and customer service skills to great use within an expanding, reputable Personal Injury Solicitor business. We’re particularly seeking a dynamic individual who thrives on customer interaction and embraces varied communication channels.
- Diss, UK
- £25,000pa
- CONTRACT- Full time and permanent- JOB STYLE- Office based- STARTING- According to notice- JOB DETAILS
- Michelle Denny Recruitment is delighted to be partnering with CAM Legal Services in Diss who are looking for a Client Care Advisor - this opportunity will enable you to embark on a professional career with a starting salary of £25,000pa. This full-time, permanent role offers you the scope to put your administration and customer service skills to great use within an expanding, reputable Personal Injury Solicitor business. We’re particularly seeking a dynamic individual who thrives on customer interaction and embraces varied communication channels.

**As part of the close-knit and friendly Client Care team, your responsibilities will include**:
- Engaging with incoming callers to gather and verify client information.-
- Collaborating with medical and rehabilitation partners to progress cases.-
- Providing regular updates to clients regarding significant milestones and arranging appointments.-
- Communicating with witnesses and other parties.-
- Demonstrating strong organisational skills to effectively manage and prioritise your caseload.-
- Identifying and addressing potentially invalid claims.-
- Establishing and nurturing relationships with internal and external partners.-
- Demonstrating exceptional customer service skills in an empathetic way, as some clients will be going through personally challenging times.-
- Confidently expressing yourself both verbally and in writing.**What’s on offer?**- The salary package starts at £25,000 per annum.-
- Opportunities for professional growth and development.-
- Supportive and collaborative work environment.-
- The chance to make a meaningful impact within a dynamic and professional industry.- If you're passionate about delivering first-class client care and would enjoy a role that challenges you to liaise with diverse individuals, this opportunity is tailor-made for you.


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