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Administration Assistant

4 months ago

Preston, United Kingdom Local Pensions Partnership Full time

**Administration Assistant (Full time / Part time)**
Preston, Lancashire
**About Us**
The Local Pensions Partnership Administration (LPPA) is one of the UK’s leading pension administration companies.
We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuouslyeducate and support them.
Our main aim is to ensure that our customers can retire in comfort, enjoying their well-earned time off without worrying where their income is coming from. Our work involves significant correspondence with various customer groups, the completion of pensioncasework which is deadline-driven and responding to queries.
We are currently recruiting 2x Post Administration Assistants to work in our busy office mail room.
**The benefits**:

- From £18,500 per annum depending on experience
- 25 days’ holiday, plus Bank Holidays and additional concessionary days, with the ability to purchase additional leave
- Access to an excellent pension scheme with generous employer contributions
- Employee assistance programme
- Employee referral scheme
- 37 hour working week, with flexibility in working pattern
- Access to our bespoke Reward Discount Scheme, "Your Perk Sit
**Key Accountabilities**:

- Member Post Function**:
The member post for the entire LPP organization is centralised to the Preston office, so a high volume of scheme correspondence is received daily. Processing this involves picking up mail bags, carrying mail to and from the preparation area, operating letteropener, unfolding contents and sorting in preparation of placing through the scanner. This work requires accuracy as it represents members’ personal data but is also time-driven since the output drives the Pensions Admin department workload.
The role includes returning original certificates to senders, uploading returned fiche requests onto CMS, sending out fiche requests, logging cheques and passing to payroll team and downloading Tell Us Once information twice a week.**:

- Office Mail Room**:
Receiving external courier parcels and distribute between each floor. Dropping off outgoing post to the ground floor ready for Royal Mail collection.
Preparation of outgoing post, checking stock of Royal Mail items, collecting post from all floors, logging onto Royal Mail, placing in a mail bag and delivering to the ground floor daily.**:

- Computer activities**:
**Person Specification**:

- Ability to work accurately to deadlines and prioritize
- Ability to work effectively on own initiative as well as being a team player
- Effective oral and written communication skills
- Experience with Microsoft Office
- Ability to use computerized systems
- Experience of working at speed and knowledge of postal systems would be preferable
**Qualifications**
5 GCSEs at grade C or above including Math's & English or equivalent.
You will join a friendly, welcoming and sociable work culture where there are many opportunities for continuous personal and professional development and you will be supported to reach your full potential.
What’s more, our four key values support every aspect of our work, guiding and directing us and ensuring we remain on the right track. Specifically, these are:

- Working together
- Committed to excellence
- Forward thinking
- Doing the right thing