Property Management Manager

7 days ago


Harrow, United Kingdom The Recruitment Co Full time

**Overview**
Join my client, the UK's largest independent property services group as a Property Management Manager where no two days are the same, and where you can play a key role in delivering exceptional service to both landlords and tenants.
A day in the life
- Leading daily meetings with the Property Management team
- Coaching the team to achieve KPI's
- Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
- Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.
- Booking and conducting property inspections
- Administrating new tenancy agreements or tenancy extensions/renewals
- Coordinating with contractors in regards to maintenance and/or repair requirements
- Managing tenancy deposits, and discussing and resolving rental arrear queries
- Processing eviction requests in accordance with the necessary legal requirements
- Ensuring all properties meet current regulatory health and safety standards
- Liaising with landlords and tenants to ensure all their needs are met
- Facilitating tenants' on moving in day (check in) and moving out/contract end date (check out) procedures
- When required, completing Section 21 notices, and other legislative documentation

**Benefits**:

- £32,500 to £43.000 basic salary, dependent on experience
- Additional £5,185 to £6,185 performance related pay
- A further £3,748 targetted in uncapped commission
- £41,433 to £52,933 complete on-target earnings
- BMW 1 Series Company Car, or a monthly Car Allowance (depending on age and condition of your own vehicle)
- Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
- Career progression opportunities
- Our new company-wide Elevate incentive program

Essential Skills
- Full UK Driving Licence for a manual vehicle
- Minimum of 3 years' experience as a Property Manager within residential lettings
- Works well with others to create a team spirit and an enjoyable working environment.
- Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
- A strong understanding of current legislation related to Property Management
- Ability to manage time sensitive and high volume workloads
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.


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