Sales and Customer Assistant

Are you a highly motivated individual with a passion for sales and customer service? Do you thrive in a fast-paced environment and enjoy building relationships with customers? If so, we have an exciting opportunity for you to join our team as a Sales and Customer Service Assistant.

**Responsibilities**:

- Handle incoming calls from patients, providing them with information, addressing their inquiries, and scheduling appointments.
- Manage membership patients, including updating their information, processing payments, and addressing any membership-related concerns.
- Maintain an active presence on social media platforms, engaging with followers, responding to inquiries, and sharing relevant updates.
- Liaise with patients to ensure their satisfaction, gather feedback, and address any concerns or complaints promptly and professionally.
- Assist with maintaining the customer relationship management (CRM) system, ensuring accurate and up-to-date patient information.
- Collaborate with other departments, such as finance and operations, to ensure a seamless customer experience.

Qualifications:

- Previous experience in sales and customer service roles is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport with customers.
- Proficient in using social media platforms for business purposes.
- Detail-oriented with good organizational and multitasking abilities.
- Ability to work effectively both independently and as part of a team.
- Familiarity with customer relationship management (CRM) systems is a plus.
- Knowledge of the healthcare industry or related fields is advantageous.
- A positive attitude and a willingness to go the extra mile to ensure customer satisfaction.

We offer a competitive salary, along with opportunities for professional growth and development. As part of our team, you will have the chance to make a significant impact on our customers' experience while working in a supportive and collaborative environment.

If you are passionate about sales, customer service, and making a difference in the lives of patients, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for this role.

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Ability to Commute:

- Aigburth, L17 4JU (preferred)

Ability to Relocate:

- Aigburth, L17 4JU: Relocate before starting work (preferred)

Work Location: In person