Trade Counter Sales Assistant
7 months ago
Smiths Equipment Hire Ltd are the Northwest's Largest Independent Equipment Hire company with 16 ‘Hire It Centres’ located across the region.
This position is a hands-on due to the kit, very customer focused where no two days will be the same. It requires someone who has a keen eye for detail, who is highly organised, and who has previous experience in the following responsibilities:
- Ability to maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries, processing orders efficiently and accurately.
- Experience in counter (retail) sales, providing a quick and accurate response to customer’s needs
- Confident in processing the delivery and collection of orders in accordance with the customer’s requirements.
- Liaising, where required, with other depot employees, customers, workshops and sales teams
- Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures
- Competent is utilising basic IT systems and completing paperwork relating to equipment on-hires, off-hires and stock transfers, etc.
- Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements
**This is a full time role covering**: Monday to Friday: 08:00am - 17:00pm and Saturday 08:00am to 12:00pm on a rotational basis
**Company Benefits**:
- **Salary**:£24,000+ Depending on experience
- 25 Days plus statutory holidays (33 days in total)
- Weekly pay
- **Saturday hours paid at time and a half**:
- FREE tool hire for all employees - Excluding consumables and delivery
- Life insurance is provided at three times your annual salary
- Pension scheme
- Uniform provided
- Discounted personal legal services
- Bike to work scheme
**Salary**: From £24,000.00 per year
**Experience**:
- Sales: 2 years (preferred)
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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