Student Reception Host
3 weeks ago
Company Description
ASN Capital is a group of companies involved in construction, property development, investment, and rentals. This position is based at Winton Halls, a high-quality block of student accommodation located in the Winton area of Bournemouth.
We require a permanent **Student Reception Host**. You will be the main point of contact for students in the reception and lobby area of a block of student accommodation in Winton, Bournemouth.
**This position is suitable to be filled on a full-time basis or by two or more part-time applicants.**
Responsibilities will include:
- Ensure residents experience a welcoming atmosphere and enjoy living at The Artisan
- Managing the reception desk ensuring the area is kept tidy and supplies are stocked
- Answer all student queries, receive, and process deliveries, record customer service tasks
- Manage and regularly update the student social media platforms (Facebook, etc.)
- Arrange seasonal events
- Inspect communal areas of the building and respond to minor issues that require immediate remedy
- Carry out viewings for prospective residents / customers
- Ensure the building is always safe, tidy and a welcoming environment
- Assist with head office administration and reception duties when required
- Handling enquires from residents across the other properties when needed
- Any other duties reasonably required
**Qualifications**:
Essential requirements:
- Excellent customer service skills
- Enthusiastic, efficient, well-motivated with a positive attitude
- Excellent communication skills including both oral and written
- Proficient level of computer literacy
- Eligible to work in the UK
Desirable:
- Previous experience in a building reception role
- Flexible - able to work from any of our offices when required (all within Bournemouth area)
- First aid qualification
Additional information
Hours:
- Monday to Friday; 42.5 hours per week between 8.30am - 5.30pm (30-minute unpaid break per day)
- This is a permanent position
**Benefits**:
- Wage: £10.90 per hour
- Pro-rata paid holiday allowance based on the standard 28 days (including bank holidays)
**Job Types**: full-time, part-time, permanent
**Salary**: £10.90 per hour
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.90 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID:
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