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Facilities Co-ordinator

4 months ago


Dover, United Kingdom National Trust Full time

If you enjoy being part of a team which cares for this beautiful place, keeping it an attractive tourist location, this role would be perfect for you 

**Interviews for this role are expected to take place on Wednesday 29 **th **March.**

What it's like to work here:An ever popular location, the White Cliffs of Dover attract thousands of visitors each year. Looking out over the English Channel, the views are spectacular and on a good day, the French coast can be visible. The location is full of unusual plants and insects too, as well as showcasing the historic significance of the area, so has something for everyone. In joining our friendly team, you'll be helping us provide a great visit for everyone.

Click here for more information about this location

What you'll be doing:As the Facilities Co-ordinator, you’ll support the delivery of an efficient and flexible facilities service to enable the successful operation of the portfolio. You’ll be working closely with the Operations manager and business service team to support daily operations and meet its objectives by ensuring high standards are delivered and maintained at all times.

You’ll be assisting with the delivery of planned, preventative and reactive maintenance and repairs and compliance tasks, ensuring that the portfolio meets all legal requirements.

You'll be leading the administration of our compliance work and coordinating and supervising contractors whilst using a tailored National Trust system to supervise and update works.

In this role, you'll be supporting the duty management rota on up to 6 weekends per year.

The role also involves compliance tracking, risk assessments, waste management and meter reading.

**Please also read the full role profile attached to this advert.**

Who we're looking forOur team believes that people deserve more than just ‘good service’ but an outstanding experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;
- Experience in a facilities role in a customer service environment
- Flexible, customer focussed approach with understanding of good customer service standards
- Good organisational skills and attention to detail
- Good interpersonal and communication skills
- Ability to use tools, equipment as required for the role
- Willingness to work alongside volunteers and is able to support volunteers to perform at their best
- Ability to multi-task and work in collaboration with other departments
- Ability to work well in a team
- Good IT skills (Microsoft Office)

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (22.5 hrs pw)