Personal Assistant

3 weeks ago


Cheltenham, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

The Gloucestershire Health & Care Integrated Children Services are looking for a Personal Assistant to join the friendly supportive team based at Acorn House, Gloucester. This is a busy but rewarding post as you will be responsible for the provision of high-quality administrative support to the Deputy Service Director. Working closely with the Deputy Service Director you will be responsible for a range of activities, including complex diary management, comprehensive meeting support, production of quality correspondence and reports, effective record keeping and data entry. You will have experience of using Microsoft office packages to a high level and be very comfortable with data base use. You will need to be highly organised, have excellent IT skills and be able to remain calm under pressure. Excellent communication skills and the ability to build and maintain successful working relationships within the wider team are vital.
- To provide a full confidential, administrative and secretarial service to the Deputy Service Director (including wider CYPS/CAMHS Management as requested)
- To work as a member of the wider PA team to ensure service delivery and adequate PA cover is provided
- To project the professional image of the business through demonstrating excellent customer care in all activities
- To adopt a constantly flexible approach to ensure that objectives are completed efficiently and within given timescales
- To maintain confidentiality at all times

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.


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