Ophthalmology Clerical Officer

The busy Ophthalmology department at Epsom and St Helier Trust has an exciting opportunity for a full-time administrator/ receptionist. This role is based at St Helier Hospital with occasional cover at our Epsom eye department as required.

This role provides high-quality patient care through dedicated administrative and clerical support and strong teamwork. The post holder will support administrative and clerical functions relating to our patients’ care pathways, working with various healthcare professionals, and tracking and supporting patients from referral to treatment and discharge.

If you are an experienced IT literate administrator or receptionist with excellent customer service skills seeking a fresh challenge in a fast-paced, friendly service, this could be your role.

Duties are varied and include checking in emergency and elective patients, booking and rescheduling appointments and minor surgeries, arranging diagnostic tests; answering telephones; monitoring waiting lists, and other administrative functions. The office core hours are 8 am - 6 pm Monday to Friday.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.