Credit Controller

Do you have experience in Credit Control with good customer services skills? Are you ready for an exciting challenge that will allow you to develop your credit control capabilities for a market-leading brand, whilst playing a key role in retaining our customer base? We’re looking for an ambitious credit controller to join our credit management team at our Head office based in Colwick, Nottingham. This is a hybrid role, with three days in the office and two working from home.

Hillarys is part of the Hunter Douglas group of companies, and this role is specifically for our trade division brands: Arena and Custom West. As a Trade Credit Controller, you will play a key role in ensuring the credit control function operates smoothly. This role is varied, however, is mainly dedicated to ensuring efficient and timely cash collection, using effective collection methods. You will be allocated a ledger of customers to manage, while following all established credit control policies and procedures. You will establish appropriate account opening procedures to ensure all trade is conducted with fully verified partners and within appropriate credit limits, monitoring and releasing held orders that aligns with credit policy. You’ll be an excellent communicator, utilising this skill to provide a professional, positive experience to our customers.

**Other responsibilities include**:

- Monitoring trade account performance and working closely with Trade Sales Managers to manage debts effectively.
- Ensuring the correct allocation of cash collections at all times.
- Addressing any credit control queries raised, ensuring these are dealt with effectively.

**Why should you consider this role? Here are just a few reasons**:

- Make an impact: Take on a key role in our credit management department and have a lasting impact on our trade customers by establishing good working relationships.
- Work as part of a team: Work collaboratively in a small but supportive team, ensuring the consistency of the credit management function.
- Career progression: Grow your career in credit control, by joining a market leading company renowned for its commitment to innovation and excellence. Hunter Douglas provides ample opportunities for professional development and advancement.
- The ability to credit control in a trade environment (previous experience is preferable).
- Excellent communication skills when interacting with our customers on a daily basis, via telephone and other platforms.
- The demonstration of creative and analytical thinking, whilst maintaining excellent attention to detail.
- Good time management skills, to meet deadlines efficiently and proactively.
- The ability to work effectively as part of a team.
- Level headedness and the ability to assess situations accordingly, whilst remaining resilient.
- The working knowledge of SAP and Excel is also desirable.

You’ll receive a wide range of benefits, such as discounted gym memberships, generous staff discount (including for your family and friends), healthcare and lifestyle benefits packages, and an excellent working environment.

Hunter Douglas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.