Trainee Personal Consumer Handler
1 month ago
Job Summary:
An opportunity has risen due to internal promotion for a Trainee Consumer Handler to join our team.
Full training programme and the option to enrol onto the Chartered Insurance Institute training programme.
We are looking for a confident person with excellent communication and organisational skills.
Their will be a small amount of face to face interaction with clients once fully trained.
IT skills are very important, albeit you will be using a bespoke computer system, word, excel and outlook experience or knowledge of how to use them is important.
As a Handler, you will be responsible for the following:
**Duties**:
- Liaising with clients
- Processing data accurately and efficiently
- Providing clients with quotations
- Communicate with clients and customers to address enquiries
- Perform data entry tasks with a high level of accuracy
- Maintain electronic records
- Collaborate with team members to ensure smooth workflow and timely completion of tasks
- Follow company policies and procedures to maintain confidentiality and security of information
**Skills**:
- Excellent verbal and written communication skills
- Proficient in phone etiquette to provide exceptional customer service
- Detail-oriented with a focus on accuracy in data entry
- Team player
Location: Hull City Centre (potential move to West Hull)
**Job Types**: Full-time, Permanent
**Salary**: £12,000.00-£15,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Day shift
- Holidays
- Monday to Friday
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: JTConsumer24
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