Housekeeping

7 months ago


Sidmouth, United Kingdom Sidmouth Hotels LTD Full time

**Cleaning**
- To maintain and ensure high levels of cleanliness at all times.
- Cleaning of ground floor, halls, corridors, toilet facilities and staircases.
- Clean bedrooms as per housekeeping checklist
- Ensure stores are kept tidy and stocks maintained at required levels.

**Customer Focus**
- To be polite, attentive, courteous and helpful to all guests at all times.

**Maintenance**
- To use all equipment within the front of house operation through due care and diligence as instructed.
- To report any health and safety issues, defects and or faults to reception.

**Health and safety**
- Monitor periodically throughout the day the cleanliness and tidiness of all public areas. Ensure all areas and furniture are cleaned
- Check and maintain health, safety and hygiene of toilet facilities, and front of house areas.
- Ensure the company’s Health and Safety Policy is fully promoted
- To understand and have a working knowledge of all current Health and Safety legislation and Food Hygiene legislation. Ensure labelling is carried out as per HACCP
- Ensure correct use of chemicals.
- To ensure quality control measures and hygiene systems are achieved at all times

**Collaborative working**
- Support each other in daily duties to ensure the guest experience
- Working with the colleagues and managers to develop new ideas
- To be involved in service and quality standards and strive for the achievement of those standards.
- Take prompt action to resolve any complaints or problems, in accordance with company policy/processes.

Attendance at all staff meetings and trainings

Shift Patterns 7-3 or 9.30-3pm to include at least one weekend day

Experience preferred

English speaking, experience is preferable, must have relevant visas and status to work on the UK

**Benefits**:

- Hourly rate payable weekly
- Tips - these are discretionary and processed through your pay
- Statutory pension contributions
- Discount on food, soft drinks and hot beverages at Dukes
- Friends and family discount for accommodation at Dukes, Hotel Elizabeth and Kingswood Hotel
- Training and support
- Opportunity to join staff health benefit plan
- Employee Assistance Programme - providing specialist, independent and confidential advice, support and assistance. 24 hours a day, 365 days per year

This role does not have any live in accommodation available and is not available on the sponsored workers scheme


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