Membership Relations Adviser

7 months ago

Aberdeen, United Kingdom Offshore Energies UK Full time

**Membership Relations Adviser**

**London or Aberdeen based**

**Full time, maternity cover**

We seek a membership professional to fulfil the role of **Membership Relations Adviser,** reporting to the Membership Relations Manager as a key member of the organisation’s External Relations team.

The role will include but not limited to:

- Supporting the strategic recruitment of new OEUK members
- Onboarding new members, manage member and non-member communications, maintain member records, trackers, and engagement meetings.
- Understand organisational activities to be clearly articulated to potential and current members.
- Support organisation-wide recording of membership engagements on CRM system (Connect)
- Support the membership team’s social media activity, including content creation, working alongside internal stakeholders.
- Showcasing member news stories through various forms of online and digital media.
- Attend internal and external events and exhibitions to engage with existing members and promote OEUK’s membership.
- Support the creation and development of compelling membership marketing materials for membership recruitment pack, returning member pack, and website.
- Work with stakeholders at OEUK to encourage a customer focused culture and value proposition.
- Provide content on membership matters for inclusion on OEUK website, external events and social media
- Ability to present and sell organisational values, objectives and services toa wide range of senior people within an informal and informal setting
- Quality and accuracy driven, with meticulous attention to detail and strong record keeping
- Relevant experience working preferably within a trade association or professional membership body.
- Exceptional customer service skills, ability to understand a broad range of members, and driven to identify solutions for our customers.
- Skilled communicator, verbally and written, and a confident speaker to engage with members
- Excellent knowledge of planning, administration, marketing and member relationship skills and techniques
- Ability to think clearly, creatively, and decisively

An understanding of the offshore energy industry is advantageous as well as previous experience in a similar account management, sales, or membership role.

**Why work at OEUK?**

The global energy industry is in transition so at OEUK you will get the opportunity to contribute to the progress the UK offshore energy industry is making to meet our net zero targets, supporting our members, developing key skills, being able to participate and make a difference.

The development of our employees is the key to our success, and we support this by offering the following benefits:

- Hybrid working environment
- Learning and development opportunities
- 27 days annual leave
- Competitive pension scheme
- Private medical insurance
- Flexible working
- Employee Assistance Programme
- Cycle to work scheme
- Purchase / sell leave
- Life cover 4 x salary

If you are interested in the above role please send through your CV along with a cover letter to the HR team, letting us know why you consider you are the right person for this role. You can view the full job description on our website.

**Job Types**: Full-time, Fixed term contract

**Salary**: From £29,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Sick pay
- Transport links
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Sales: 2 years (preferred)
- Account management: 2 years (required)
- Customer service: 2 years (required)
- CRM software: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- London (required)

Willingness to travel:

- 25% (preferred)

Work Location: Hybrid remote in Aberdeen

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