Bureau Administrator

Utility Aid is the UK’s largest energy broker to the charity sector operating from nine locations across the country. We’re passionate about helping charities save money - savings that they can put back into their front-line services.

**The Role**:
Your role will be based out of our Sleaford office responding to customers and energy suppliers.

**Tasks will include**:
Actioning a range of queries and escalating through to full resolution

Accurate data entry

Answering and following up on phone calls

General administration duties

**Requirements for the role**:
Previous admin/office experience essential

Well versed in IT skills for example Microsoft Office Suite especially Excel and Outlook

A natural multi-tasking ability, with strong organisation skills and the confidence to work towards deadlines whilst maintaining a busy workload.

Excellent attention to detail with an analytical mind

Positive attitude and friendly telephone manner is essential

Ability to work both in a team and independently

Experience within the energy industry would be a bonus, however, is not essential

In addition, you will be able to take advantage of our other benefits such as the cycle to work scheme, company pension and life insurance schemes, alongside the company wellbeing-programme which includes 24/7 health and wellbeing advice, counselling and advice line and GP consultation service

**Job Types**: Full-time, Permanent

**Salary**: From £20,700.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance

Schedule:

- Monday to Friday
- No weekends

Work Location: One location