Internal Sales Coordinator

3 weeks ago

Colchester, United Kingdom Lynx Employment Services Ltd Full time

Lynx Employment Services are a professional recruitment company based in Attercliffe. Established in 2001, we have provided temporary and permanent staff to many different public and private companies.

We are recruiting on behalf of our client who is looking to recruit an **Internal Sales Co-ordinator in the Colchester area of Essex.**

**About the role**:
The Internal Sales Coordinator is responsible for the raising and pricing of quotes for their given area, job chasing to order conversion and query/complaint resolution. Management of pipeline through pro-active chasing of work bank by outbound calling and lead generation. They will work towards agreed SLA ensuring high levels of customer satisfaction, working closely with orders and distribution functions. Additionally, they will utilise skills and tools cascaded from the Commercial Excellence initiatives delivered from the National team or identified from within the BU.

To deliver and exceed targeted sales volumes, price and market share for your designated area of responsibility working in conjunction with the internal and external commercial teams.
- To achieve volume and price targets for your area of responsibility
- To deliver Value Added Product targets as set by BU and Regional management.
- To identify and grow cash sales volumes and prices against targets
- To ensure customer satisfaction measures are constantly exceeded
- Strong management of pipeline through pro-active contract chasing and identification of leads
- Continually work towards improving OTIFIC [on time in full invoiced correctly] performance
- Follow internal processes and procedures to ensure ‘Best Practice’
- Revenue and contribution in line with BU targets
- Growth : volume, price, profitability
- Business Performance: KPIs and Performance Plan
- Contribute to EBITDA improvement
- Telephony and query response times
- Query & Complaint resolution to SLA’s
- VAP targets
- Cash Sale Targets
- Understanding of commercial processes and procedures
- Working cross-functionally to deliver customer requirements
- Demonstrable experience of utilising commercial tools
- Proven track record of delivering exceptional sales and customer service
- Influencing and negotiation skills; understanding of competitive landscape; high level of drive & determination; able to identify customer needs and build solutions; comprehensive product knowledge; decision making, conversant with haulage capabilities and capacities
- To achieve volume and price targets for your area of responsibility
- To deliver Value Added Product targets as set by BU and Regional management.
- To identify and grow cash sales volumes and prices against targets
- To ensure customer satisfaction measures are constantly exceeded
- Strong management of pipeline through pro-active contract chasing and identification of leads
- Continually work towards improving OTIFIC [on time in full invoiced correctly] performance
- Follow internal processes and procedures to ensure ‘Best Practice’
- Revenue and contribution in line with BU targets
- Growth : volume, price, profitability
- Business Performance: KPIs and Performance Plan
- Contribute to EBITDA improvement
- Telephony and query response times
- Query & Complaint resolution to SLA’s
- VAP targets
- Cash Sale Targets
- Lead Generation

**If you are interested in the role or would like further information, please contact us on 0114 281 2946.**

**Job Types**: Full-time, Temporary contract
Contract length: 4 months

**Salary**: £11.30 per hour

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Influencing and negotiation skills; understanding of competitive landscape; high level of drive & determination; able to identify customer needs and build solutions; comprehensive product knowledge; decision making, conversant with haulage capabilities and capacities

Work Location: In person

Reference ID: TBA(T)RA

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