Depot Supervisor

1 week ago

Hayes, United Kingdom Whirlpool Full time

**Requisition ID**: 59217

ABOUT WHIRLPOOL CORPORATION

**The team you will be a part of**:

- The Supply and Logistics team is responsible for keeping the appropriate levels of materials and/or stock supplies with the aim to maximize inventory control and company sales. Organizes deliveries to meet given deadlines and customer expectations. Supervises and tracks the flow of materials and products from suppliers throughout the organization.

**This role in summary**:

- Do you enjoy working in a dynamic and international environment? Then this could be the job for you, join our amazing team in Hayes_

We are looking for a Depot Supervisor to control all aspects of the satellite delivery function out of the satellite depot, including the scheduling of deliveries, allocation of loads, monitoring of delivery performance and maintenance of efficient delivery service in line with the company customer service targets.

**Hours: Shift Pattern**:

- Various Monday - Saturday

**Your responsibilities will include**:

- To efficiently manage resources to ensure that all deliveries are dispatched in a punctual and cost-effective manner whilst maintaining budgetary targets, through appropriate allocation of routes, drivers and mates.
- To ensure successful delivery performance, through monitoring driver performance throughout the day and taking pro-active remedial action as necessary to achieve targets.
- Review and action feedback via the NPS system with drivers & mates.
- To manage customer queries regarding failed deliveries in a courteous and professional manner and take prompt remedial action.
- To maintain above 99.5% Attributable Service Level through effective communication with all staff of expectations and targets.
- To promote the Company core values and behaviours.
- To ensure full compliance of the hand held terminal, usage, start time and 3-hour delivery adherence.
- Manage first stage disciplinary situations.
- To maintain accurate records on the Drive to provide clear, punctual and accurate reporting on key performance indicators to the Depot Manager and senior management team.

**Minimum requirements**:

- Knowledge of industry legislation e.g. tachograph and driving hours regulations.
- Extensive knowledge and experience of transport operations and legal responsibilities.
- Basic awareness of health and safety legislation.
- Clamp/fork truck License would be advantageous.
- Ability to work in a high-pressure, fast-moving environment.
- Strong leadership and people management skills.
- Good communicator, both verbal and written.
- Experience of leading a small team would be advantageous.
- Experience of working in a customer-focused environment.
- Supervisory or management experience of working in a multi-drop environment would be advantageous

**What we offer**:
At Whirlpool we will offer a competitive salary and an excellent benefit package. As of day one you will have a great variety of responsibilities, while being part of an amazing international, innovative and dynamic organization. Within the organization there are opportunities to develop and grow, depending on your ambitions; **you own your career**

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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