Aircraft Services Agent

3 weeks ago

Manchester, United Kingdom Swissport International AG Full time

Overview:
**Pay: £11.64 per hour**

Pay: £11.64 per hour - which equates to a full-time salary of £22,698 p.a

This is made up of a basic rate of £10.64 per hour plus a monthly allowance of up to £162.50.

**Ready for take off? Join Swissport for an exciting career in aviation.**

**Summary**

As an Aircraft Services Agent you will provide our customers with an efficient professional cleaning service as per their specifications to include secure cleans/searches as requested. You will abide to the relevant airport policies and our own company policies and procedures. Health and Safety Policies, Ramp Awareness and Operational excellence will play a key part in this role. Project a smart ,able attitude to our customers through, thorough work practices and excellent customer service.

**An enhanced CRB check (CTC) will need to be carried out for this role. Please do an internet search to see what this involves.**

**Responsibilities**:
**Responsibilities**:

- Carry out delegated cleaning tasks to a high standard using approved cleaning materials and equipment
- Valet aircrafts, offices and associated work
- Carry out secure cleans
- Report any visible vehicle faults to your supervisor/duty manager with your team vehicle
- Report any health and safety matters that give you concern to your supervisor / duty manager
- Preparation of stores and vehicles prior / between / after to carrying out cleans
- Maintain the Cleanliness of vehicles inside and out ensuring we are perceived to be the best and efficient cleaning company
- Unit cleanliness, our units must be kept to the standard our customers expect on there aircraft/offices
- Carry out any other duties connected to our contracts to ensure our customers receive a high-class product
- Comply with the company policies and procedures ensuring they are adhered to at all times
- Searching and securing aircraft
- The list is not exhaustive and may vary depending on location and local customer requirements.

The individual for this role should have good communication skills and the ability to deal with customers and staff in a positive and motivational manner.They will need the ability to react quickly to given situations, using innovative, creative solutions, and not be afraid of becoming one of the team if the situation demands it. All our staff are expected to be flexible in their duties and their rosters due to the ever-changing nature of our business.

What would make you stand out for this role?
- You're focussed on delivering exceptional and safe service.
- You have strong personal skills and can be an effective team player.
- You're committed to learning and personal growth.
- You're self-confident and can stay calm under pressure.
- You have excellent presentation and grooming.
- You're organised and can manage your time well.
- You’re physically capable of handling passenger baggage and manoeuvring wheelchairs.
- You're a fluent English speaker.
- You have basic - intermediate computer skills.

Why you will love working for Swissport:

- Swissport is the world's leading provider of ground and air cargo services active across the globe.
- Our roles are permanent on either a full or part-time basis.
- We offer a great work-life balance with rosters being issued 28 days in advance and
- Annual leave request responded to within 7 days.
- From day one you’ll receive free access to an Employee Assistance Program.
- You'll benefit from free car parking, uniform and PPE.
- Recommend a Friend scheme (£250 for successful appointments) open until 31st March 23.
- We offer an industry leading induction and training programme.
- You’ll have access to on-going learning and development opportunities.
- A skills-based grading structure, which offers career development and progression.
- Being part of a great team.
- Airport specific retail discounts.
- and much more

Qualifications:
**Qualifications and Competencies**
- Previous experience working in an aviation, cleaning, ground handling or similar industry is desired
- Good working knowledge of Aviation Operations
- Ability to work under pressure and use own initiative
- Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
- Ability to speak and understand the English language
- Ability to travel to the airport at times where public transport is not available
- Willingness to work in inclement weather
- Physically fit, able to work in a manual environment and repeatedly lift up to 32kg throughout a shift.
- Able to work as a team in a fast paced environment
- A full driving license
- Ability to speak additional languages is desired

**SW1

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