Outbound Customer Care Team Leader
6 months ago
An exciting new opportunity has arisen within the Conveyancing Department of an award winning Manchester law firm.
The role of the Customer Care Team Leader presents a chance to become established in what is a leading national organisation.
This is a perfect role for someone with customer service and sales experience looking to join a highly regarded practice in the legal sector.
The Role:
- Working 12-8pm Monday to Friday, managing a team providing outbound client services, dealing with queries and chasing new instructions.
The Person
- Strong sales or client care experience
- Previous experience managing targets and analysing data.
- Able to work using your own initiative.
- Ability to work in a fast-paced environment and meet targets/ deadlines.
- Excellent telephone manner and customer service skills.
- Experience of telephone work.
- **Experience of working in a client care environment.**:
- Good standard of education essential (minimum of three GCSE's grade C or above to include English and Maths.
- Good IT skills including a comprehensive knowledge of Microsoft Office programmes
- Must have a positive attitude.
Training will be provided.
**Job Types**: Full-time, Permanent
**Salary**: From £25,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Health & wellbeing programme
- Life insurance
- Referral programme
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: outbound/CS
-
Donor Care Outbound Team Leader
2 months ago
Manchester, United Kingdom READ Foundation Full timeJob Description & Person Specification Donor Care Outbound Team Leader Salary: £14 per hour Contract: Permanent Hours: Rotational (24-40 hours per week) Location: Manchester, M14 6AX Reports to: Donor Care Manager Closing Date: 31st DecemberWe are unable to sponsor applicants for visas for this particular post. Applicants must be...
-
Outbound Sales Team Lead
5 days ago
Manchester, United Kingdom Talascend Full timeJob OverviewTalascend is seeking an experienced Outbound Sales Team Leader to join our team in Irlam. The successful candidate will be responsible for leading a desk sales / telesales team and providing call coaching, listening, second voice closing and sales training. This is a fantastic opportunity for someone looking to take their sales career to the next...
-
Outbound Call Handler
1 day ago
Manchester, United Kingdom NHS Full timeJoin Our TeamWe are seeking a highly motivated and experienced Outbound Call Handler to join our team at Omnes Healthcare in Manchester. This is a fantastic opportunity for individuals who enjoy working with people, have excellent communication skills, and are looking for a challenging and rewarding career.Job Description:Handling high volumes of outgoing...
-
Outbound-To-Customer Account Manager
1 week ago
Manchester, United Kingdom ClearCourse Full timeAbout the PositionClearCourse seeks an experienced OTC Account Manager to join our Technology team.Main Job FunctionsPerform daily Outbound-To-Customer activities to identify and chase overdue customersProvide actionable insights to the Head of OTC through custom analysisCollaborate with the Head of OTC to develop strategies for improving O2C...
-
Outbound Sales Professional
1 month ago
Manchester, United Kingdom Niche Employment Solutions Limited Full timeSales Excellence WantedNiche Employment Solutions Limited is seeking an experienced and results-driven Telesales Executive to join their sales team.This exciting opportunity offers the chance to work with a dynamic and growing sales team, driving business growth and revenue.As a Telesales Executive, you will be responsible for making outbound sales calls,...
-
Team Leader Care Nights
4 weeks ago
Manchester, United Kingdom Care Uk Full timeAre you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development?Join Care UK, a multi award winning care provider as a Care Team Leader.The Role Leading and supervising your shiftCase managing residents and liaising with families, healthcare professionals and other stakeholders to ensure...
-
Care Team Leader
6 months ago
Manchester, United Kingdom Belong Full timeBelong are an innovative not for profit provider of person centred care for the elder generation; specialising in dementia care. As we enter a period of growth and expansion there has never been a better time to join us! _**_Belong Morris Feinmann (Didsbury)_**_ offer support for life within a vibrant community, where care can be provided but an...
-
Telesales Team Leader
6 days ago
Manchester, United Kingdom Talascend Full timeJob Description Are you an experienced Team Leader/ Supervisor in outbound sales looking for your next opportunity?Our Client has a requirement for a Sales Team Leader, who will be required to work on a permanent basis in Irlam.Job Role Responsibilities: Interact with and motivate the Desk Sales / Telesales team.Operate call coaching, call listening, second...
-
Outbound Business Development Representative
2 weeks ago
Manchester, United Kingdom Truecommerce (Coventry) Limited Full timeSee job description Our Sales teams are expanding and creating new opportunities for outgoing sales professionals to join our winning teams!The Outbound Business Development Representative will deliver the TrueCommerce message to New Business targets and identify those that may have a need for commerce software.This position requires great acumen in...
-
Outbound Business Development Representative
2 weeks ago
Manchester, United Kingdom Truecommerce (Coventry) Limited Full timeOur Sales teams are expanding and creating new opportunities for outgoing sales professionals to join our winning teams!The Outbound Business Development Representative will deliver the TrueCommerce message to New Business targets and identify those that may have a need for commerce software.This position requires great acumen in understanding each...
-
Care Team Leader
4 weeks ago
Greater Manchester, United Kingdom SGS Care Ltd Full timeJob OverviewWe are seeking a dedicated Care Team Leader to join our team at SGS Care Ltd. As a Registered Manager, you will be responsible for leading a new team in a brand-new home in Wigan, supporting children with Autism and Learning Difficulties in a small, family-style environment.Key Responsibilities:Develop and implement care plans to ensure...
-
Team Leader
7 months ago
Manchester, United Kingdom CLD Recruitment Full timeMy client an award-winning Insurance provider is seeking a dynamic leader with experience within a fast-paced contact centre environment. You must have had experience and good knowledge of motivating and leading a team to excel in their role and increase the overall performance to be able to achieve company goals. Duties of Team Leader: - Create a...
-
Customer Team Leader
6 months ago
Manchester, United Kingdom Coop Full time**Customer Team Leader** - Location: 45-49 Blossom Street, Ancoat, Manchester, M4 6AJ- Pay: £12.10 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training...
-
Customer Team Leader
6 months ago
Manchester, United Kingdom Coop Full time**Customer Team Leader** - Location: Unit 1, Vimto Gardens, Chapel Street, Salford, M3 5JF- Pay: £13.32 per hour- Contract: 30-39 hours per week + regular overtime, permanent, full or part time hours- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...
-
Customer Team Leader
6 months ago
Manchester, United Kingdom Coop Full time**Customer Team Leader** - Location: 38, High Street, Manchester, M4 1QB- Pay: £13.32 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview- Full, paid training provided- - You...
-
Customer Team Leader
7 months ago
Manchester, United Kingdom Coop Full time**Customer Team Leader** - Location: Units 2 & 3 Birley Fields, Stretford Road, Hulme, M15 5JH- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: 3 out of 7 varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview-...
-
Customer Team Leader
7 months ago
Manchester, United Kingdom Coop Full time**Customer Team Leader** - Location: Unit 7 The Gables Centre, Stour Road, Tyldesley, M29 7ER- Pay: £12.10 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10:15pm) and weekends, to be discussed at interview- Full, paid...
-
Customer Team Leader
7 months ago
Manchester, United Kingdom Coop Full time**Customer Team Leader** - Location: Co-op Hardy Lane, Balrow Moor Road, Chorlton, Manchester, M21 7QH- Pay: £13.32 per hour- Contract: 24-39 hours per week + regular overtime, permanent, part time and full time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed...
-
Telesales Team Leader
2 weeks ago
Manchester, United Kingdom Talascend Full timeAre you an experienced Team Leader/ Supervisor in outbound sales looking for your next opportunity? Our Client has a requirement for a Sales Team Leader, who will be required to work on a permanent basis in Irlam.Job Role Responsibilities: Interact with and motivate the Desk Sales / Telesales team. Operate call coaching, call listening, second voice closing...
-
Telesales Team Leader
2 weeks ago
Manchester, United Kingdom Talascend Full timeAre you an experienced Team Leader/ Supervisor in outbound sales looking for your next opportunity? Our Client has a requirement for a Sales Team Leader, who will be required to work on a permanent basis in Irlam.Job Role Responsibilities: Interact with and motivate the Desk Sales / Telesales team. Operate call coaching, call listening, second voice closing...